Georgian House — Hotel in Great Britain

Very awful experience. I am really angry with them. Never go to this B&B. When I checked in, the reception is unwelcome and unfriendly,without smile or any welcome words. We have already purchased the breakfast but they said I didn't, we have argued for a while and they said ok I will have breakfast. The next day when I am having breakfast, I waited for some time and said we want to order the food, they let me wait because they have to serve the other table. After 10min when the other table get their food and they come to me and the attitude is unfriendly. Then just after the waitress wrote our meal and she immediately turned to another table behind us. I mean, if they are following an sequence that they can only serve one table after another table get food, why they don't do it to the table behind us? Then when we check out, we get the wrong code to the parking and called them to come help us, the staff with white hair answered and she said ok but nobody come. I called another time and another staff picked up the phone and come out to help. I rarely get angry with one person but this time I just...

Purchased a Travel zoo voucher with this BnB and was definitely not disappointed! We were allowed to check-in early, which was great as we had travelled a long way and a bit under the weather. Staff were so so friendly, and really made the experience better. The room and bathroom exceeded expectations! If we hadn't been staying just one night then we would have loved to nap in the bed as it was so comfy - but perfect after a day of walking.

My sister and I are not typical early risers but waking up to the smell of breakfast in the morning was great! And I love a pot of tea first thing.

We found the BnB really easy to locate and not a far walk from everything we wanted to see in York. Would love to have stayed an extra night, but hopefully we'll be back in the future.

(only negative would be the thin walls when some banging scared us, but we are easily frightened and know the noise can't always be helped...

We stayed for the weekend of 20/03/15. The first night other guests were constantly slamming the back door until 4am and this started again at 7am!!! The room, No 14, was situated so that the back door, was adjacent to the door of the room as was the door to the cellar which was permanently left open. We complained to Graham, the owner, who arrogantly dismissed our claims and basically said take it or leave it!! As we were only there for one more night, and York was busy, we decided to stay. The room was in the process of being refurbished and had wires sticking out of the wall in the bathroom. There wasn't a wardrobe so they put us up a canvas camping one! The rest of the hotel was grubby and in need of updating. This is the problem, as York is so busy, the management can treat guests with disdain. When we left the following morning, to add insult to injury, they attempted to charge us...