There were no GF options today on cakes or muffins however they did have GF bread so I could have a toastie. I opted for Wiltshire Han and Cheese at £4.25 and a delicious salted caramel soya latte for £2.85. if you download the app and scan it you can get a free coffee after you have purchased 5.
So why 3 stars. The GF bread, as Coeliac's will know are small 400g loaves, the slices are tiny. The 'normal toasties' are served on thick sliced bread or panini's and are bursting with fillings. The GF toastie was not. I went back to complain that it was more a child's portion and for the same price I think it was a bit dire. I was told it is what is it is!
A few minutes later another person approached me to explain the GF is smaller, I said I appreciated that and I'm really pleased they provide it as an option but I didn't have any other choice than a toastie and the price was, in my opinion, a bit steep when you see what others can have for the same price.
She very kindly agreed and offered to make me another one, rather than reducing the price, which I agreed too but opted for it as a take away for later as I felt I was being watched at this point lol.
It's worth noting I came here many months ago for a GF sandwich and I was immediately told I'd receive double as the bread was too small. If you do come here and are Coeliac it is definitely worth mentioning it to them or even show them this review. I'm not sure I can be bothered to go through this again to be honest, I'd probably opt for a GF muffin or...
Read moreThe food is great but I went in to redeem my free birthday muffin (as advertised on the app). The cashier insisted I had to buy something else and made a snide comment about people only using rewards. Very poor customer service, if that’s your policy, state it clearly in the terms
And I rarely eat out due to health reasons, so this birthday reward was meant to be a small treat. Instead, I was made to feel unwelcome and pressured to buy something extra, despite the app’s terms not stating any such condition
Thankfully the issue got resolved, but no one should have to go in and be treated like that for doing literally...
Read moreI haven't tried much from here, but so far I've at the walnut and banana muffin and almond crossiant. The banana and walnut muffin was wonderful, great for a pick me up, it wasn't really sweet but that's how I like it, it wasnt stingy on walnuts either! Definitely need some spice in it.
My fiend got a wrap and unfortunately had to wait longer as they gave her the wrong order so wee where stood around waiting longer then we needed to, the staff where friendly enough and sorted us out though and explained anything we didnt understand, I would reccomened the pastries to go personally as its always rather busy...
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