Power mad, childish and vindictive owner!

A woman without any social skills or knowledge of dog etiquette!

I have been a loyal customer of Furley & Co for many years; I am usually served by a nice young lad with tattoos who I believe is the manager.

On 28.08.23 my dog and I visited and were stood outside assessing whether there were any free tables. A grey haired large old bloke was stood in the doorway and in a very hostile tone shouted “the dog café is upstairs!” I asked if dogs were still allowed downstairs and he said yes. Somewhat confused I still went in.

I was served by a very nice young lad called Myles, I ordered the Hunters Beef Burger which arrived in a timely manner and hats off to the chef it was delicious! Myles came over after a few bites in and asked if it was okay. I said it was, he also told me that the man on table 2 wanted to buy me a drink, I said no.

Then a girl came over and asked the same question, again I said everything was fine. As I’m trying to savour my tasty burger a third member of staff came over and asked again! I was just trying to enjoy my food and I will admit I lost my patience and snapped that she was the third person to ask! I later apologised to her on the way out.

I just wanted to enjoy my food in peace which I don’t think is a huge thing to ask. Shortly after this the woman sat at the table next to me started fussing my dog that I had just got settled and went to touch her. My dog is a tiny Chihuahua who is nervous around strangers and has bitten in self defence. On a few occasions I have been unfairly given grief about this when the person should have asked for permission to stroke my dog, you know like how children are taught to do so they don’t get their face ripped off! Because of this I pointed out that the woman was being incredibly rude and to please leave my dog alone and leave me in peace to eat my food. I was firm but fair, not hostile, aggressive and didn’t use any profanity.

Today, 02.09.23 I went back for another tasty burger and the same grey haired large old bloke was stood in the doorway and in a very hostile tone shouted “you can’t come in you’re barred!” Very confused I asked why? I was then informed that the woman who had very rudely tried to touch my dog without asking consent was the owner and I was barred for “being rude”. I explained that it was her who was the rude one and the man just became more hostile and argumentative. All whilst childishly smiling at me with glee as he exercised his humongous power trip!

So put simply the rude woman who owns the place will spit her dummy out if she doesn’t get her own way and ban anyone who tries to save her from losing a finger because she so desperately wants to fondle your dog against their will! I’m pretty sure the owner will comment on this review with some pathetic attempt to make me out to be the bad guy and distract from her childish power mad behaviour! I have worked in many bars and restaurants. I have seen people barred for violent, aggressive and intoxicated behaviour but never for pointing out that the owner is out of order and should behave respectfully towards the customers. Utterly childish vindictive behaviour from two grown adults, obviously the customer is always right means nothing to these people!