I have now stopped spending my money with oodles. This year especially took the mickey, i have used oodles as takeaway in person and through uber eats as i got few money off deals. on the uber eats large is ÂŁ9.50 and in person before 3pm its ÂŁ7 with a drink lunchtime offer or ÂŁ8 without drink any other time.
the problem i have is recently they have had a alot of staff in training, my order has been incomplete so many times. i live 8 miles from this place, and in peak hours can take 45 mins to get home. i always buy the same box, large, veg rice, spicy chips, chilli chicken, salt & pepper chicken.
its usually the chips missing.
next issue, am not paying so much money for a box full of rice, i want chicken thats what you charge so much money for. at first i thought its just the newbies getting settled in. then the old staff doing the same. if i want a box of rice i will ask for 1, or go get uncle bens for a ÂŁ1 i dont have to buy your overpriced food.
and the last few visits i tell the guy serving me, less rice, and i get a box full of rice with 4 small cubes of chicken.
in this year alone i have spent hundreds with oodles, even when kingston road was closed for refurb during lockdown i would go to the one in city centre.
but not any more.
takeaways are churning out garbage in the name of food at extortionate prices. change your habits now as this will catch up with you. lockdown and corona isnt going to last forever.
people have a choice and will avoid you. I will personally go out of my way to make sure my family avoid oodles. we work hard for our money and expect to get the minimum you...
   Read moreI used to enjoy the food from Oodles but the past few times Iâve ordered from here, Iâve been disappointed. Not only with the food but with customer service too!
Yesterday (13th July) I had a horrible experience at the Evington road branch! I placed a phone order and confirmed everything twice and was told itâll be ready in 10 mins. Got there to collect my food on time but walked in to see the staff all over the place and working at a snailâs pace with other customers just waiting around. None of the staff asked any of the customers anything and after 15 mins of waiting, I had to ask if my order was ready.
I then noticed that my order was incorrect so mentioned it to the lady behind the counter who very rudely disagreed to anything being wrong. I tried to explain that I confirmed everything with whoever took my order over the phone and itâs still wrong but she kept on arguing & insisting that as the manager, she knows what sheâs doing. The attitude given by this manager was disgusting and I had to leave the place with an incorrect order as she wasnât ready to do anything about it. I would give a rating of 0 or minus for customer service if it was an option!
Food was not great and definitely not worth it. Not what it used to be, quality has been compromised and doesnât taste nice anymore.
This place is a joke with the most grumpiest, rude and laziest staff ever. Will not be ordering...
   Read moreâââââ
I recently ordered from Oodles Chinese Box, and I was thoroughly impressed! The convenience of the Chinese box format made it easy to enjoy a delicious meal at home.
First off, the packaging was sturdy and well-designed, keeping everything secure during transit. Upon opening, I was greeted with a wonderful aroma that made my mouth water. I ordered the Sweet and Sour Chicken with fried rice and spring rolls, and everything was cooked to perfection.
The Sweet and Sour Chicken was a delightful balance of flavors, with crispy chicken pieces coated in a tangy sauce that wasn't overly sweet. The fried rice was fluffy and packed with veggies, making it a perfect complement to the main dish. The spring rolls were crispy and fresh, served with a tasty dipping sauce that added an extra kick.
One thing I truly appreciated was the portion size. I felt like I got great value for my money, as the meals were generous and satisfying.
The service was also commendable. My order was prepared quickly, and the staff were friendly and accommodating when I had questions about the menu.
Overall, my experience with Oodles Chinese Box was fantastic. If you're looking for delicious Chinese food with great value and convenience, I highly recommend...
   Read more