Taylor's Bar & Kitchen — Restaurant in England

The lady at the door, very scary, no smile, went to the bar, and we were just stared at...staff looking at each other and looking at us, no acknowledgement or just good manners to welcome customers. We wanted to eat here but the tables were filthy. My husband left with someone else's dinner on his arms. Change your ways guys.

Hi, and thank you for responding. We came in at approximately 7pm on Wednesday 14th August. My husband joined me and my son soon after. The lady who seemed to be in charge was the one we refer to as at the door, she was coming out of the door as we were coming in. Someone else was coming out first and struggling with the door. We tried to help her. Then the member of staff came to door, we thought she came to help, but she actually went out of the door, whilst giving an angry looking frown towards us. None of the tables around us were clean (including our table). Later a man came and sat at the table to the right of us, the same staff member clearly knew the man. She went to his table smiling, had a chat, then went and got a cloth and cleaned his table, then sat down with him chatting, laughing and smiling. Leaving all the other tables still covered in food and unwiped. The only smile we saw from any member of staff throughout our visit was when this lady was sitting with her friend chatting. We decided to leave and go somewhere else where we'd feel welcome. It's a shame because we have eaten here before and really enjoyed the food. We are not visitors to the area, we live here, so you are also losing regular customers from this really poor...

Went yesterday for lunch. Waited ages for table (that was ok due to the current situation) had to go downstairs to order food & drinks. Waited 60 mins for food so asked how much longer as staff were bringing meals out for others who went in after we had ordered. Food eventually came 10 mins later. Tasted quite nice. Altogether had to ask for the BBQ sauce that should of been on the gourmet burger. Wanted ketchup brought a bottle with hardly any in so asked for some more. The waitress asked a member of the public from another table to bring me the ketchup when they had finished with it!!! ??? is correct during the current covid situation. Need to sort your staff out & better training of do's & dont's during this time. Due to the wait ended up spending 2 hrs on what was supost to be a quick lunch & paid £50.00 for the pleasure for 2 adults 1 teenager & a 4 year old. This place looks lovely & should of been a nice treat but I can honestly say I wont be going back nor recommending this place. Unhappy...

Visited for some lunch before heading to the beach. They’d sold out of quite a few things on the menu, we’d hoped for pizza so went for Napolitana Penne and a Bacon, Brie and Cranberry wrap with fries. It was ok, expensive for what it was, however. The pasta could’ve been hotter in temperature and the mozzarella cheese came grated which looked out of a packet rather than ‘fresh’ as stated, the wrap was very cranberry heavy and the chips could’ve been cooked a bit more. The staff were ok, we were greeted with a frown however they seemed a little stressed. It was super busy and no one checked if our meals were ok but the turnover of people here was high and it was rammed, clearly quite a popular place although restaurant choices very limited here. Nicely decorated although a little disappointed with our...