The Exchange Bar — Restaurant in England

Shocking management in this place, racist assistant bar manager and Elaine who clearly cannot handle running a bar. Mike the security hats off to you and the bar man downstairs top bloke. So many nice places to go too rather than this place very poorly managed. That little women who lied and said guests were doing drugs scandalous comments, just viewed the comments and reviews below and literally had similar experience. PLEASE DO NOT hire this place they literally kept threatening us to shut us down, Elaine and her side chick need to learn customer service. As for the doorman Mike thank you, you were wonderful. Such a shame as historically had lots of events here and it’s been great. True let down by two ‘managers’ who cannot handle a bar The response given is absolute lies, the bar allows non party guests to use the downstairs toilets and then takes their action out on us. It’s a PARTY!! it has music you cannot moan about loud music and our guests were not sick it was your general public using those toilets. You clearly cannot handle private events so clearly review all the 1 star comments the two wannabe managers have received historically and understand that in parties you need extra staff not one bloke and there is music and there wasn’t vaping you all know the smoke machine set the alarm off. You can lie as much as you like but quite honestly there was 80 of us witnessing you and Elaine running round like wild cats…anyways the party continued in terrace bar which was thoroughly...

This is a good bar. There's a comprehensive range of beers on tap, all of which are well-kept and served appropriately in the right glassware and temperatures, especially the Asahi which is correctly carbonated unlike many UK stockists. There's also an short but appealing cocktail menu which I haven't tried, and a range of herbal teas+ coffee. The atmosphere is airy and relaxed, with many people using the peaceful indoors as a workspace while enjoying a drink. More a spot for a post-theatre tipple than to get drunk, mind. Almost all of the staff are very friendly and knowledgeable about their drinks, however there is one in particular who on repeated occasions I have found to be rude and moody.

I always like to return my glasses to the counter to keep the table I've vacated clear, as this is helpful for bar staff (I was one once), and when leaving I always thank the staff for their service. At this point most offer some form of polite acknowledgement, I wouldn't actually mind being ignored, but to be scoffed at (he even rolled his eyes) is just plain unacceptable. It's also not the first time this particular bartender has been rude to me, he just always seems to show a terrible anti-customer attitude, regardless of how polite or reasonable you are. I don't believe in online harassment so I won't identify this individual, but I've no doubt the management will have heard this before and know who it is. People like this shouldn't be in customer...

Really enjoyed going here for the first few D.A. Socials open mic nights. Unfortunately, some stuck up, rude, unprofessional woman, who claims to be the bar manager (her colleague claimed the same title just before she did, not sure which one of them was lying, perhaps both) completely ruined the fun by overreacting to a minor misunderstanding. She escalated a non-situation, clumsily imposing her tactless moronicism all over what would otherwise have been just another enjoyable evening. She did this willfully and with malice, without even knowing what had actually happened. We were supposed to be the feature performers for the evening. Two songs before we went on, this little drama queen and her pitiful sidekick were threatening to call the police with literally no justification. Will never ever go back to this pathetic, pretentious little hole. Would highly recommend that anyone who likes to have open, honest conversations, or likes to meet new people, avoid this place like the plague. Truth and peaceful freedom of expression are apparently not welcome at The Exchange Bar. They prefer bullying and threats. If you do go, whatever you do, don't try to talk to anyone you didn't turn up with. Apparently that's a barrable offence. What a bunch of clowns....