I recently visited Roxy Ballroom in Leicester and unfortunately had a very poor experience with both the service and the drinks. Firstly, we were overcharged by ÂŁ8. The server who initially took our order oddly asked us to âcheck the priceâ at the till, which raised concerns.
We paid anyway, and we realised the cost seemed extortionate aftwrword and checked the bill.
When we queried it, the staff member opened the till account and could clearly see what we had ordered and was charged. instead of acknowledging the mistake, he asked what we had been charged. and interrogated us It felt like a cover-up rather than an honest error.
When we challenged the overcharge, and got it resolved. both the manager and the employee kept staring at us, Which made the atmosphere uncomfortable and unwelcoming.
On top of this, the quality of the drinks was extremely poor. We ordered two double rum and coke zeros at almost ÂŁ13 each. The drink was served flat, with no ice, no fruit garnish(for ÂŁ13, thats horrid!!!), and had (after investigation) come from nunrefrigerated Coke Zero bottles. But they admitted thay they also donât keep them in the fridge â which explains exactly why it tasted so bad.
Overall, this visit was very disappointing. Between being overcharged, poor service, and low-quality drinks, I can not recommend this venue. There are plenty of other places offering far better service and value.
I am concerned how many people this happens to.
We also were made to feel very uncomfortable, with them making an effort to clean around us and huff and puff. even with an hour left in their opening times. They even started line cleaning, which was definitely a...
   Read moreRoxy Ball Room is a fantastic spot for a lively, social night out, offering a unique combination of games, drinks, and food. Located across various cities in the UK, each venue boasts a buzzing atmosphere with a wide range of activities, including pool, beer pong, shuffleboard, bowling, and even mini golf, depending on the location. The industrial-chic decor, neon signs, and upbeat music make it ideal for groups looking for something more interactive than a typical pub or bar experience.
One of the best aspects of Roxy Ball Room is its laid-back, inclusive vibe. Staff members are friendly and attentive, adding to the welcoming atmosphere. The bar menu is solid, with a decent selection of beers, cocktails, and spirits to keep everyone happy, while the food menu offers classic bar bites like loaded fries, pizzas, and burgers â nothing overly fancy but perfect for a night out.
Some patrons may find that it gets a bit crowded, especially during peak hours on weekends, so booking ahead is a good idea if youâre with a group. Also, the games come at a cost, so it can add up if you plan to try several activities. However, for what it offers, the prices are generally fair, and the experience feels worth it for an interactive night out.
Overall, Roxy Ball Room is a great choice for anyone looking to break the ice, celebrate a special occasion, or simply have fun with friends. Itâs a refreshing alternative to a typical night out and well worth a visit for its energetic atmosphere, unique game offerings, and...
   Read moređ Unforgettable Night at Roxy Ballroom Leicester! đ
Where do I even begin? Planning a team outing for 12 people is no small feat, and I'll admit, I was a bit nervous about how it would go. But from the moment we stepped into Roxy Ballroom, it was clear we were in for a top-notch experience. The managers, Ellie and Jack, deserve a standing ovation! They welcomed us with such warmth and patience, treating our lively crew with kindness and care, even as we juggled rounds of bowling, ping pong, and pool!
Each game was a blast thanks to how well-maintained all the equipment was. Thereâs something to be said about a venue that takes pride in the details, and Roxy delivered! Even with a packed house, Ellie, Jack, and the whole team stayed calm, collected, and committed to making sure we had the best time.
What impressed me most was that no matter how busy they got, they made each of us feel like VIPs. Itâs rare to see such genuine hospitality in action, and itâs clear that Roxyâs staff are pros at what they do. They absolutely deserve a reward for creating such a welcoming and fun environment for everyone who walks through their doors.
If youâre looking for a place to let loose, play some games, and enjoy great service, Roxy Ballroom Leicester is the spot. Thanks to Ellie, Jack, and the stellar team for an unforgettable nightâwe'll definitely be...
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