Wygston's House Bar & Restaurant

If you are thinking of booking your Christmas dinner here then I would definately consider somewhere else!

We came here for a family meal as a group of 12 and all ordered from the Christmas menu. We were dealing with Peter the manager and he took our booking via email and we paid him the deposits etc.

First of all there was a mix up with the meals which was the restaurants fault, even though we had pre ordered them and this meant two of the meals had to be taken away and replaced which meant we had to sit and wait whilst everyone else was eating.

The menu stated that the meals came with seasonal veg and yet only 2 out of the 12 meals came with veg! The rest of them had no seasonable veg at at. We complained however by the time they brought out the veg it was too late. The stuffing was very undercooked and pale, the roast potatoes were barely roasted and were completely plain and not roasted in rosemary as the menu stated. The quality of the food was very poor! And for £16 for one course was very expensive for what it was! I've had better food in a wetherspoons!

We asked to speak to the manager Peter on the night however he wasn't available so we emailed him as soon as we returned home. We received no reply at all from him and after numerous phone calls and emails to the restaurant we still haven't been able to speak to him. We just get told he's to busy to deal with us. Yet strangely enough at the time of booking and taking our money he was emailing constantly!

I'm absolutely disgusted at the service we have received and the worst part about it is that they don't seem to care in the slightest!