Had the upstairs area booked privately for my Hen/Stag party at the weekend for a group of around 20.

We had a buffet ordered which was alright food, chicken wings, goujons, sandwiches etc but the Groom is Gluten Intolerant and this was flagged when booking I believe and to be honest there was nothing he could really eat, there were some olives and falafel but the majority of the food wasn't gluten free and he had to go out and find food elsewhere during the evening.

The staff were nice enough and we had security at the bottom of the stairs to make sure nobody else came up but the bar upstairs was rubbish. They had no mixers on tap and not even any bottes open, they just had pre filled bottles of coke and lemonade that went flat and then when I took a drink to the bar to say it tasted really off was told it was flat, I asked for another drink with a different mixer to be told that was also flat, but my issue was this then wasn't rectified and as Bride I then couldn't have anything with a mixer? I had apple juice as a mixer as per the bar person's recommendation and to be honest it made me feel ill.

The advertised 2 for £12 cocktails were only available downstairs which meant people kept having to leave the area to go to main bar anyway as the selection upstairs was very limited.

I asked for a B52 shot and was told they'd have to charge me for all three shots despite it being only one shot of liquid so obviously I didn't bother but the they had limited spirits upstairs and only sours and tequila.

It was nice having the private area but I didn't feel like the customer service with the bar especially was great.