Bothy Restaurant 3 Jan 2018 Lovely little lunch. Hidden little restruant off the busy Byres Road. We decided to have a lunch at the Bothy as we had heard good things. We entered to clean crisp decor, greeted by gentleman in a kilt. classy. it's slightly dark and feels cosy and welcoming, the server had good humour which made us feel settled. we where shown to our table quickly and given all needed information about the menu and what was available for this lunchtime. Drinks where offered and brought out very promptly. We didn't feel pressured into picking quickly. We ordered from the lunch and À la carte menu to try and experience a selection of the food available. We wanted our food all out together but waitress advised it was better and quicker to split the order so all food would come out when it was ready which was very helpful and something we had never been offered before so really would speed up the process if you are in a rush. The drinks came and they gave us a water for the table which I feel is a must for any restaurant. We ordered coffee and apple juice as well. The Americano was good wasn't bitter and came at the right temperature and with lovely piece of tablet. Our starters where Cullen skink and haggis bon bons. The bon bons were nice little small but nice and being from lunch menu I guess small makes sense. The whisky sauce was little to heavy on the cream and very watery so felt less like whisky sauce more like a side soup. The Cullen skink was enjoyable and had a lovely selection of fish through it not too heavy on the cream. After we where finished dishes were cleared and we waited for our mains. Our mains were steak burger and lamb chop. The burger was juicy and came with a special burger sauce. The coleslaw was nice and well prepared and handcut chips where little bit more like potatoes as they were quite thick, but nice none the less. The pork chop I had asked for jus on the side this came correct but I must say the jus is needed as the pork chop was little dry and tough but tasted nice, for me the mustard mash was a little too spicy but I am very sensitive to this, the selection of veg with garlic was lovely and the stuffing, although I was unsure if I'd like it was the best bit. After finishing our food, we asked for the bill, which like everything else was delivered very quickly. The waitress gave us 20% off as we'd had to wait longer as chef had forgot to put jus on the side. We didn't notice the wait but we're grateful for the reduction and honesty. I feel we would eat here again but only by ourselves without the children like we had done today. I wouldn't recommend for young or autistic children personally. I'd say Bothy's is very much an...
Read moreDecided to dine here as a special treat for my Mum’s birthday. Not the cheapest but worth the occasion.
Greeted well at first and drinks and food order taken fairly promptly. After the drinks were served however we felt completely forgotten about. The place was quiet but my Dad sat with an empty drinks glass for 5 minutes looking for service before eventually getting the attention of the waitress.
The food then came and although the rest of my family enjoyed their meal, the veggie haggis I ordered was cold, like fridge cold, in the middle. I brought this to the waitresses attention and it was taken away with no apology or course of action given. We waited 10 minutes with no communication to what was happening so I went to the bar and told they would investigate. Another 10 minutes passed before a new meal was served. By this time everyone else had finished their meal. The manager who served it was relatively apologetic but only offered to take the meal off the bill with no other offer to compensate for what was a really poor dining experience. After a conversation about how disappointed we were he did say he would reflect it in the bill, which to his credit he did, however even then we felt like our table was completely avoided and it took longer than it should have to retrieve the bill and pay for it. The waitress that served us at first never came back to our table after taking away the meal. We were consistently polite and friendly in our dealing with the staff so there was no need to be ignored the way we were.
All in all, had it not been for the offer to discount the meal then the review would have been marked less. What should have been a good dining experience for a special occasion sadly was a big let down.
I hadn’t had anything to eat all day as was looking forward to treating myself too however such was the experience we decided to have no further courses. The haggis that I was served too was fairly bland. There was little taste to the mushy mash or the neeps. The haggis was nice enough but the gravy was a bit rich. I also don’t buy the excuse that it was cooked fresh when the neeps in the middle were much colder than room temperature. Clearly it hadn’t been reheated well enough but would have expected more than reheated food for a restaurant of...
Read moreI booked the private dining room for my husband’s 70th birthday. It’s such a beautiful room for a special event. We’ve eaten here before in the restaurant, including for my 60th and were so pleased with the service it was our first choice for my husband’s big day. The menu choice was very good and we couldn’t fault the food and drink (mocktails are delicious). They were very accommodating for our lactose intolerant guest too when making our choices. We had a great night with family and friends. That said we were disappointed with the overall level of service and attention compared with other visits. We had a table of 16 with only one waitress serving all food and drink. Although we have no complaints about her, she coped well, we just felt she was run off her feet and couldn’t give that extra degree of attentiveness for the occasion. The restaurant downstairs was very busy but we have dined in busy restaurants before for special occasions where the service has been exceptional. The day before, on my husband’s actual birthday, we dined in a popular restaurant in town which was equally as busy but the staff couldn’t have been more attentive (we also had 3 members of staff serving food and wine at our table for two and an appearance by the manager which was a special touch). Apart from the one waitress asking if everything was ok with the meal there seemed to be a lack of interest, no farewell at the door saying hope you had a good night. When booking the private room and paying £1000 plus, you would hope for some 5* sparkle especially for an occasion that only happens once but the hospitality was a bit of a let-down and it was commented on by...
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