Been there several times for the fondue before pandemic and the experience was nice. So when we noticed they offering fondue again we poped in immediately But it comes out very disappointed.

We chose the surf n turf set which is the most expensive set and it came with a full plate of meats and seafood which looks very good. But the thing makes us angry is the cheese, the soul of the fondue.

They only provide us like 1/6 of the pot of cheese and it finished very fast and the food is more than half left. And when we ask them to add more cheese they told us the kitchen is closed. No one told us the kitchen closed time when we order or during our meal. And when I asked why there's such little cheese for such a big plate of food, their explanation is because we are only 2people!

That's the most rediculous excuse I have ever heard, you should measure the portion of cheese by the the food you serve, not the number of people you serve! If there's 1 person will you just give him a tea cup of cheese to finish the whole plate of food?

And the worst thing is their attitude, the waiter claim there's nothing they can do and wants to walk away without giving any solution! After I call her back she said the only thing they can do is help us pack the rest food so we can take them away( equals to do nothing). I asked her to bring her manager, but still no solution no apologize. And the only thing the manager can do is she promise to do something to our bill.

Now we came to the best part. After we scratched off all the cheese we can find in that pot, we asked for the bill. (I swear to god that must be the cleanest pot I've ever seen in fondue). There's nothing changed the bill! We felt like we been treated like a fool. We have to ask them again, and at last they just removed the price of 2 drinks we didn't even finish. We just paid the bill and don't want to ask them anymore. In their opinion we just asking for trouble and begging for their mercy.

At last, thank you for encourage me to purchase a fondue pot to do it on my own.