A great impression on entering, all staff looked so smart & there is a feel of an Italian cafe about it. A warm welcome & an extensive menu. However... the food we had really let them down. I asked specifically for toast on the side, not under scrambled egg (hate soggy toast) so they put cold lettuce & avocado on instead, so same result, soggy toast & the smoked salmon had the dark brown piece still on (yuk).. . 1 piece of toast was burnt on 1 side but cold. Eggs luke warm & avocado was bland, 2nd time around smoked salmon was a smaller portion & STILL with the brown bit on it. Garnish was 2 pieces of small lettuce leaf... that's it. No cucumber..smoked salmon 99% of the time needs black pepper, lemon & cucumber, on the side at least... not impressed 2nd time around. Toast is clearly made in advance then covered, it's warm but soggy/bendy! Both baked potatoes were a good size but both toppings were severely lacking. Only a small spoon of chilli & sprinkling of cheese, no butter & bacon, cheese n mushroom the same, just not enough topping for so lots of potato left with nothing ontop.
Positive first impression by good service on entry & order taker but service of food server not great, when I asked for non soggy burnt toast she almost snatched my plate & plonked a smaller plate ontop - no apology, more a 'right, I'll get it changed' 😕
Really let down by the food sadly. I'd only potentially go back to try the cakes which looked beautiful in the display cases although not a great amount of choice when we were there, early afternoon...
Read moreA review from the heart and sorry it's taken so long... Mum and I found this amazing place a good few months back, after Christmas and so glad we did. We found that food in Llandudno was losing it's touch, certain places altered menus, the heart and soul had gone, but... Walking in to Forte's, What a breath of fresh air and I say from the heart, just that. I'm blind, so use a long cane. The standard of service we received was absolutely amazing, First class and no joke there I can tell you. You'd be amazed at what range of food they offer on the menu, it's extensive and caters a wide range of tastes and get this... a CHEF with a heart and soul bigger than any dinner plate. Whenever you go in, the atmosphere is just like being surrounded by family, and what better than that. Worth every penny. The management are top class, Anna and the team make you feel so welcome you don't want to leave. Now you tell me of anywhere better than that? I doubt you'll find it anywhere else. The chef even pops out every so often to get to know the customers and for me, realising my disability, treated me with such decency and care, never experienced that before. It doesn't matter whether it's a family, you're on your own, business customer, whatever, Please, I highly recommend you visit this amazing restaurant. You won't regret it. A warm, relaxing atmosphere, staff skilled in providing 100% 5 star service and food to blow your socks off, just make sure you put your socks back on...
Read morePretentious "restaurant" with rude staff. Myself and my children visited this restaurant (it is actually more like a café) a few days ago. We walked in and chose our seats. One of the staff looked at us as we walked in. I assumed we had to go to the counter to order, but as I stood up to go to order, the waitress came and took the order of the table sitting behind us; so, I decided to remain seated. Shortly after that a couple came in and waited by the door, they were greeted almost immediately, shown to a table and a couple of minutes later, a different waitress took their order. They were sat right by us, so I came to the conclusion that certain waitresses didn't manage certain areas A man in a suit then came towards the main entrance, eyeballed us and put out a sign which read 'wait here to be seated', or words to that affect. I just assumed this was because it was lunch time and it was starting to get busy. However we sat for a while with people coming in and being seen to almost immediately, orders being taken etc. not one staff member even so much as had the decency to come over and explain that we should have waited to be seated (even though when we walked in, there was no sign out at that point stating that. Eventually, we got fed up of waiting whilst being purposely ignored and we left. We went to a lovely little café a few doors down and was treated with...
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