Place was quiet but felt rushed to order food and drinks in mins of arriving. Drinks took a while to arrive but cocktail was good. Waitress stood at end of resteraunt with hand over face the whole time glaring at everyone. Felt like she wanted us all out ASAP. Calamari rings were seriously overcooked and extremely tough. Looked like deep friend onion rings with some tesco salad and had cheap sweet chili sauce side like you get from tesco. Very poor starter! Before main course I already felt like I wanted out ASAP from the depressive waitresses attitude and the slow service. To boot was with an American and the Scotsmen had to translate the Americans order. Wasn't sure if it was a language barrier or she was just not paying attention to him due to being American. Main arrived 45mins after ordering. Place 4 tables busy when we arrived.3 of which were already served mains and by the time we got ours only 1 additional table arrived 10mins after us and got their mains 10 mins before us. Mains arrived. Steak was average at best, chips were like that from a chippy however, sauce was good. Jambalaya was tiny portion, required a ton of salt and pepper to add flavour. Wasn't terrible but felt like several days old seafood where it did not have that fresh taste from a coastal town. I will say waitress seemed very friendly towards the end finishing the meal where she seemed to perk up. Brought the star rating up by 1 for that alone. Cocktails were good though. Overall for the price it's not worth it. If you don't mind poor service, average food at best but overpriced it's not terrible. I'd go there again only...
Read moreIf I could give negative stars I would. I would recommend everyone to stay away from Kool Runnings. After ordering our food for collection at 10:30pm we had to wait a further 45 minutes for our food when we arrived. We received a phone call just before 10:30 to say our food was ready and we could walk down (we were driving) which was a lie. Some of Our food was sat on the counter while the rest of it was being ‘cooked’ and by the time we drove 5 minutes home everything was stone cold. The food was overcooked, the pizza was burnt with a thick layer of unmelted cheese underneath, the chicken was undercooked and mostly bone than meat, the chips were freezing and rock hard and that’s just the start. After calling up to complain about our meal I was screamed at by the restaurant staff calling me a liar. I was thrown verbal abuse and as a young female on the other end of the phone it made me feel extremely uncomfortable and upset. I asked for a manager to call me back the next day as there wasn’t one in that night to speak to, I am still awaiting the call. After calling up the next day my friends and I were screamed at down the phone again when we tried to explain our issue and requesting a refund. The staff are incredibly rude and the food is nothing short of...
Read moreTook a trip to Inverness with my wife for a day out. As luck would have it, we both got hungry at the same time — a rare moment of marital harmony! We were just about to give in to one of the usual big chains when, out of nowhere, we stumbled upon a little gem: Kool Runnings.
And let me tell you, the second we walked in, it felt like we’d been teleported straight back home. I ordered the curried goat — tender, spicy, full of flavour — and washed it down with a Guinness punch. Solid 10/10, no debate. My wife went for the jerk chicken, paired with a classy glass of white wine (because apparently she’s posh like that).
The guy running the front of house? Absolute legend. Warm, charismatic, full of good vibes — the kind of man who makes you feel like family five minutes after meeting him. He even gave us a little history lesson about the place, and we lapped it up like a couple of tourists.
Now here’s the kicker: my wife, being her usual cheeky self, asked for a souvenir to remember the visit. And guess what? He only went and sorted one out for her! Smooth as you like.
So, will we be back next time we’re in Inverness? In the immortal words of “Arnold Schnegger…Schwarznugget…whatever his name is”: “I’ll be...
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