I have visited this pub on many occasions in both the bar and in the function suite over the last 10 years and have never had any problem, quite the opposite.
This bar does attract regulars, and it's understandable why you feel part of a wee family environment from the vibe in the upstairs bar.
I attended a special anniversary event and could not give enough praise to everyone involved. It was a fantastic night, and the function suite was very creative it looked like a wedding or something, and the flashing dancefloor was my highlight.
The food served is mouth melting, with great choice. I suspect the head chef Boab sprinkles some magical dust over his dishes his food is addictive and well presented. Delicious menu and fantastic value, sadly, no secret recipes were shared by Boab.
Stevie, the DJ in the functions is a superstar and plays music for all ages, for all ages, my 4 year old grandaughter can testify to that one. the atmosphere is so relaxed, strangers become instant friends.
Again, friendly, attentive staff at the bar, too many to mention, Debbie, Laura, Danny, Victoria, James to name a few but they are all warm, friendly, and eager to please.
Jen wrote an amazing poem about the pub. You can see it in photos. It was such a great read ,it's just funny because you know it's all true.
The smokers outdoor area is just a fantastic gem of a place. It's outside with an indoor feel with planting and high stools, and good old santiser, of course - you're best to go in and just see it for yourself hard to describe it; it has open umberellas above to catch rain, you have 4 shielded walls, doors, wall heaters, TV screen, glass window facing inside the pub - smoker or non, everyone just mixes well, it's just a traditional wee pub in city centre and easy access to train links, try a lunch or dinner (book prior as it's always busy) and make enquiries if you are interested in more details of their function packages (order meal...
Read moreWhile not the individual pubs fault, booking cancelled on the day due to local pub policy of not allowing u18s. Highly misleading website containing a children's menu and allowing a booking to be made on website where option to include children and provide age was there. No issue with pub policy and staff very friendly when I called. Unhappy with chain due to: Why allow the booking, it is not complex coding to build local restrictions into the website. Taking deposit without verifying that booking was valid, further exasperated by festive period meaning potential delay in refund. Booking made 1 week ago, why wait until the day to inform not able to fulfil due to local restrictions. I appreciate there is a note at the top of the website about 18+ only however this is not obvious and it is usurped by the highly misleading fact of including a children's menu and allowing a booking to be taken with an include children option.
Update: 06/01/2025 - Having spoken to the managers, an apology was given and a resolution agreed, including a very kind gesture of goodwill, I have therefore updated the review to 3 stars as they have did what they can but I cannot go higher as not...
Read moreNever, ever in my 52yrs have I received such disgusting service ! Myself and husband popped in on Thursday night en route to bus stop for bus home after a lovely, tiring day in Glasgow. Hubby entered first as I had a vape outside. I walked in and only seats available were stools at high tables. After suffering a stroke 2yrs ago I struggle with these as balance and coordination not as it was. As I positioned stool, husband came over to say you're not getting served. Seriously!!! Not once did barmaid approach me to determine if I was drunk (I was not !) Totally embarrassed and made me feel like an idiot ! Went over to Smokin Fox where bar tender couldn't have been nicer, even charged mobile. Absolutely disgusted and won't be back in. Maybe train your...
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