Wasabi Sushi & Bento — Restaurant in Great Britain

Went to grab a takeaway: Vegan katsu curry and rice. Both staff, one who served and another a cashier both confirmed numerous amounts of times it was vegan and they confirmed it was, we paid for it, collected our meal then left. When about to eat it, it appeared to look very realistic and didn't seem to be vegan. It was CHICKEN meat. I am absolutely disgusted with the staff at the Lakeside shopping centre branch who clarified it was vegan when it wasn't. I then contacted Wasabi who couldn't track our transaction that was paid via credit card, the cashier had not given a paper receipt. After multiple correspondences, proof was provided via the bank statement. Then they refunded for the meal without a genuine apology.

So if you are vegetarian/vegan then I would NOT recommend this place. They obviously don't care.

After this experience, I would not return and would not recommend...

Ordered tofu yakisoba with rice. Server started to give me noodles and rice which would have charged me extra, they then gave me plain tofu with me veg, when I queried this asking about the veg they put some curry sauce on it without me realising, I asked asked to make sure it wasn't going to be hot or spicy. Sat down to eat it and realised what they'd done and tried it but it was spicy, went straight back to get a refund. Had to complete a form with me name and lots of other details just to get my money back, took over 30 minutes from start to finish. No apology given, they tried telling me that yakisoba doesn't come with vegetables... Will...

Charge you more for eating in but there is no difference to take away. Noodle bbq pot might as well got a pot noodles. Noodles old and not cooked. Crunchy bots through the the bowl. Red cabbage was old and yellow. Sushi was the same as you could buy from m and s. Was not fresh as you would expect from a sushi place. You replied to the review but did not comment on the main parts. Noodles not cooked or having been seasoned properly. Sushi being old and not fresh for a price that usually relates to fresh sushi. This gives proof that your full aware of your companies model of selling items of...