Rose & Crown — Restaurant in Leeds

Disgusting service, avoid. 1 star is a star too much but there was no option for zero. On Sunday 25th March we went for Sunday dinner (or tried) and waited at the bar to ask about a table. The women behind the bar was busy serving another customer. Once she had finished she then kept her back to us whilst doing something else behind the bar. Another member of staff then came behind the bar, chatted with the women and with his back to us poured drinks for other customers. She then proceeded to leave the bar, walking directly passed us. At no point were we acknowledged by either member of staff even though we had been stood there for at least 10 minutes. No apologies for the wait, a hello, confirmation she'd be back to serve us shortly, diddly squat. I have never been ignored in this manner before, so disrespectful. Quite clearly the staff here have no training in the hospitality service and absolutely no interpersonal skills with human beings whatsoever. We have never been to this pub before and most certainly never will again. We didn't stay to sample the food but if the food is on par with the service then I think we had a...

UPDATED REVIEW*

Not sure what's happened to this place but the food is in need of serious improvement.

The service was good and food arrived to the table quickly. The food when arrives however was very poor.

The chilli con carne was watery, didn't contain a single kidney bean and was bland. No cumin, no flavour just heat, as if someone cooked mince in a pan and chucked some chilli powder on it.

The chips appeared triple fried and were ok but there were burnt chips served.

When going to pay, the bar staff noticed the chilli plates were full and asked how the food was. When the feedback was received, they simply apologised and that was that.

Seriously gutted that the food was so poor. Will not return as other competitors in the area offer better food at...

Travelled to Otley with intent of calling in at pub for food . After a bit of searcing this pub came up so we decided to give it a go . We found it to be clean , staff very friendly and the food was well above our expectations , we had a roast beef sunday lunch , me having an extra portion of the excellently cooked roast beef . The beers were on sale at 2 quid a pint , that went down well having recently been to Brighton at 5 to 6 quid a pint . In a nutshell it is well worth a visit and for sure Jeanette and i will most definitely be...