Went with my friends for food and drinks, ended up waiting 30 minutes(the kitchen had closed by now) for the food until I went and spoke to a waiter that told me they haven't received my order and that they couldn;t find my transaction anywhere although my boyfriend was charged for the drinks and for food and paid by card and the transaction was approved. I had to talk to the manager and explain the whole situation to him- that we paid for the drinks and for food , that we weren;t given a receipt, that we were hungry and we were on our way to a party , but he said that if I want a refund I have to wait until the terrace closes. SERIOUSLY? So I made him look at all the transactions and he wasn;t able to find ours and was suggesting that we haven't paid. Again I explained the whole situation to him and he told me to write my contact details because he will contact me at the end of the night after he finds our transaction. This DID NOT happen , however the transaction is in my statement AND WE PAID FOR SOMETHING WE HAVE NOT RECEIVE AT ALL , in other words robbed. NEVER AGAIN WILL I GO TO THE TERRACE and I have already succeded in making my friends avoid it too. If you want to have a great time and great food or any food at all DON;T GO...
Read moreWe ordered a falafel with humus at 13:00 during the International Medieval Congress. Were warned that waiting time is 30 minutes, which became 45 minutes in the process. One hour later, we had to go to a session and were promised a takeaway. The folks from our group got their takeaways, but we did not. Eventually we got one, while we had ordered and paid for two. We had to go back, wait more time and finally get a cold box of flatbread and salad sprinkled with some disgusting sauce, along with overfried falafels. The description says: "Moroccan falafel with hummus, served with warm flatbread." Still looking for the hummus. Warm is of course a relative value, but the one we got was room temperature. So two hours waiting time and a disgusting meal that was inedible. I don't recommend going unless you...
Read moreA good meeting place. But...
Filled with undergrads, featherweight drinkers who fancy themselves to be heavyweights. These guys, and girls, literally can't handle their drinks. The floor is sticky from spilled weak beers and God knows what else. The outer balcony is quite nice, but inner part is forgettable.
No real Ales and way too loud. Way too slow with the service. Unless majority of your friends are going...
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