Beer Engine — Restaurant in Liverpool

Way too loud for the happenings of the bar. People were sitting down talking or watching the TV but for some reason the music volume was genuinely painful. There doesn’t seem to be a dance floor so I don’t get the point in that at all. Food was expensive and bad. Like upsettingly bad. Salt and pepper chips which were about £1.60 more expensive than regular chips but tasted the exact same except they had raw onion, raw pepper and raw chillies in the mix which was obviously not great. Hot dog buns burnt and honestly far too expensive for the fact I’ve had better ones from swimming pools. The “chilli” on the chilli hot dog was literally just mince with some cumin in it. Saw someone else with a pizza and the cheese seemed barely cooked and was just dumped in the middle. Soft drinks were also about £3 based on the bill which is insane because they seemed to be on tap. This place could be acceptable if you’re drunk and it’s 5AM and there’s nowhere else that does food and drink + loud music because you’d be too inebriated to actually care about how much of a waste of money it is. Pointless to go here to meet up with friends for conversation or for anything before 12AM. Was very quiet actually in terms of the number of customers so maybe the loudness of the music was a way to overcompensate. So mad that I spent money here. I didn’t have any alcohol but also noticed that the beer is extortionate which just baffled me because why? Is it because at 5AM when people are desperate they’ll pay anything to the only place open? Also, no soap in women’s toilets (at 10PM with a manageable customer load) despite the “wash your hands” sticker above the sinks. Workers were nice though so feel bad for being this negative but I have genuinely not been this mad about spending money somewhere in a while. I feel like a fool for eating here and I wouldn’t blame someone for telling me I was. Maybe it was just the loudness of music which has...

The food here is horrible and the staff are rude.

The food is a health and safety hazard. We ordered chips and pizzas, pretty easy things to make but apparently not. The chips had so much salt in them that we nearly threw up. The pizzas arrived 30 minutes after the chips and the waiter admitted that the pizzas were so late because the chef had burnt the first round. We then immediately checked the pizzas to see that they were completely black on the bottom. We sent them back and when we received the second round of pizzas we checked again to discover the base was mostly black again. We were so hungry at this point that we ate around the burnt slices but after a while couldn’t stomach it. We sent the pizzas back again and asked for a refund which the manager refused aggressively. After a back and forth, the manager’s colleague joined in and they proceeded to shout at me… I asked whether she thought it was acceptable for a meal to be served with only half of it being edible, she claimed that it wasn’t burnt even though i had brought the pizza over for her to look at and it was clearly black at the bottom. (see the picture below.) She admitted that she served the first round of pizzas knowing they were burnt but still insisted this round wasn’t. Her colleague then said that we were ‘wasting dough’. The refund was still refused as the manager said the owner doesn’t give out refunds ever. The manger offered us a free drink for the pizza instead but at that point we felt belittled and uncomfortable staying. Would avoid eating here at all costs. Not an enjoyable experience in...

Awful rude staff,

Was told cocktails would be a while but they would bring them over if we sat down which was fine, we waited between 15 and 20 minutes till one of the 2 waitresses behind the bar came and said they’d been waiting on the bar if we went to get them. They said they didn’t have enough time to bring them over. They did however have enough time to go and chat to people at another table for ages.

One of the drinks was a pink gin fizz with lemonade in, the syrup on the lemonade had gone and the drink tasted like soda water so we took it back to the bar, the girl behind the bar stuck her straw in my drink, tried it then walked off to change the lemonade.

She came back, poured my drink again and then insisted I paid for the drink again, I had to pay £8 for a drink which the bartender had not only drank out of herself but also agreed was not the correct drink I asked for.

Overall, awful rude staff, poor expensive drinks and would...