Absolutely atrocious! Went there during the Man City-Arsenal game, the biggest game of the season so no surprise it was packed full. However it seems it was a surprise for the staff as there were 2 guys (at times only 1) behind the bar and they weren't the fastest when it comes to service. Absolutely clueless. I asked to put on 1 tv the Sheffield United game, the game that would get them promoted. Quite an important one and the game i literally came there for. I was told he couldn't do that because everyone wants to watch the man city game. Well that's understandable but i thought i was in a sports bar. Surely just 1 out of 20 tvs can be tuned to another game. It's not like you won't be able to see the main game if only 1 tv changes to something else. Apparently it is good enough to put the Liverpool game on (which was just a regular Premier league game, not a promotion decider). So I ended up STREAMING THE GAME I WANTED TO SEE ON MY PHONE IN A SPORTS BAR. I never thought I would have to go through something like this. But unfortunately it didn't end there. The queue at the bar was chaotic and people were jumping the queue and bartenders had no clue who's to be served next. When i finally got my beer after 15 minutes (yes fifteen minutes to get served. There was a game on. Very easy to check the time) the beer I got was from a tray of wet just washed glasses and it was flat. My friend wanted to order some chicken wings, which last time I checked is not a rocket science to make. He was told 'if i order the wings now, the kitchen is gonna go crazy. Come back in 15 minutes '. And that's a quote. Word for word. So my friend came back after 10 minutes just to be told the kitchen is closed. Naah! Thanks but no thanks. Never coming back. Literally everything that could go wrong went wrong. This place needs a...
Read moreWe won't be using there again. Went for a few pre match beers with friends, on an away day at QPR. Lucky I got in before 4PM, as after that the 4 man security team on the door really didn't want you in there. Not only did you need a valid match ticket, they wanted photo ID, to take a picture of you, scan your driving licence etc. It was a 2-3 minute interrogation for every person looking like a football fan. It was funny how the screen announced your age to the entire bar too. Once in, even though it was still less than half full, the bar staff would not serve me any wine, claiming they only had a few dribbles in the bottom of bottles for both red and white wine, with no full bottles anywhere. No gluten free beer either, which is apparently quite unusual, as many major brands of Pilsner are gluten free. I turned up before the Gestapo door test, which was lucky as I only had my phone, debit card and cash, with no photo ID or ticket as my mate was bringing my ticket. Whilst sat on my own, I had a feeling someone was looking over my shoulder. I turned round to see a security staff member leaning over my shoulder, reading my test messages as I typed them. Either this place has suddenly got very paranoid over football fans, of new management needs to calm things down a bit, because we've used this bar for years up until now and have never seen, nor caused...
Read moreRead moreWarning: do not trust their program of events I was badly let down by the staff of the Belushi's Sheperd's Bush a few weeks ago. I called them in the morning of a Thursday to ask them to confirm whether karaoke there would happen. They used to regularly have a karaoke night on Thursday so I just called to have confirmation and they said that yes, it was going to start there at 8 or 9 pm. I went all the way there myself plus another friend of mine who like me is a huge fan of karaoke and wants to go there especially to sing. Yet once there, at 8.30 pm, the bar staff told us that the DJ and host called Chris was not only NOT there but he wasn't even answering the phone! He had completely vanished with no notice to the company that presumably was paying him to host a karaoke night there. This proves 1) complete unprofessional and rude behaviour of that dj 2) lack of customer care of that pub that hired the wrong unreliable person to host the karaoke 3) carelessness also of the customer service of Belushi's who never replied to my complaint email I sent them the day after the accidental ruin of my night out (me and my friend were forced to travel all the way to Liverpool Street to go to another bar that had karaoke that night) and never reimbursed me the underground ticket I wasted to travel to Sheperds Bush for a falsely confirmed event...