Delhi Live Romford - Indian Restaurant | Caterers | Banqueting | Indian restaurant near me in Romford RM1 postcode — Restaurant in London

We arrived for our reservation @ 1830 in August for our first dining experience since the lockdown was implemented. Everything started well, being promptly served for drinks and starters and from there everything went down hill. We asked for our mains order to be taken several times, each time being brushed off with promises that the waiter (there was three waiters who I believe may have even been the owners) will return shortly. We saw guests who had arrived after us be served their starters, and then mains, and it seemed the level of service afforded to them was a lot lot better because their tables were ordering alcohol and/or they had more people on the table itself, and so I assume our family table with adults and kids was considered “low spend” in comparison, therefore not meriting the basic level of service a restaurant is expected to deliver (ie taking your order and then serving the associated food / drinks). At one point we even had to go and collect our own glasses of tap water for the kids as the waiters didn’t have time to come over and ask if we wanted more drinks / refills. After our fourth or fifth attempt (now @ 2100) of asking someone to take our mains order the waiter finally returned and with no apology requested our order for mains, while also advising that this will take at least a further 30 minutes to prepare. His abruptness, and lack of apology meant that we decided at this point that the restaurant didn’t deserve any more money from us and we instead asked for our bill. The waiter / owner showed nothing but disregard at this point and amazingly blamed us for ordering drinks and starters which led to the delay in time of us being waited on for our mains order (while also saying they were busy with other tables and that’s why 2.5 hours isn’t a long time to have waited from point of entry to being able to order mains). This was my first and last experience at what was a shambles of a restaurant based on service alone. Amazingly I can’t offer any critique of the food as in 2.5 hours we didn’t get beyond starters. Unfortunately I won’t be eating here ever again, and can’t say why I would recommend anyone to ever part with their hard earned money to eat at...

Its really sad to Share this review. We have been a loyal & regular customer here and hosted parties, girls evening & family meals regulary at Delhi live over the past number of years. Since last year the quality of clealiness, food and service has gone down hill. Our latest experience was really nasty last night and we had to leave just after the starters were served. We were a party of 12 and orered vergerian starters first. the vegetarian starters smelled of meat so we asked if they were fried in the same oil (we could see discoloured oil on our food) we didnt get much of an answer. First we were told that they will waive the charges for that particular food which we said that was not the point and we were concered about our rest of Veg food order and how it is being made.When we insisted we were told sometimes chef can make mistake (no apology either). Initially when we started visiting we had enquired if the veg food is being prepared seprately and not in the same oil which used for frying which we were assured that they do. Which we gathered that not the case mostly as explained by the person managing the restaurant while the owner was not present. All the glasses provided had drink marks and couple had some milkshakes stuck to it which were returned and we didnt get replacement till we left (around 25 mins). Mine and few other forks actually had food stuck to it and other cutlery items were also quite dirty hence they took them all back too. This has been the case for last few visits and we are kind of fed up now that no measures has been taken to rectify this after been raised a few times in the past. Unfortunately, they have lost a geniune customer due to their low food preparation standards and dont care attitude now. We have tried to contact the restaurant to speak to the owner but...

I recently attended the Valentine’s Day celebration at Delhi Live Restaurant and Sameer and Raj were perfect host.. thank you, and it was an unforgettable experience! From the romantic ambiance to the delicious food and live entertainment like games for couples, everything was perfect.

Ambiance & Decor: The restaurant was beautifully decorated with heart-shaped sprinkles on table, fairy lights, and roses, creating a cozy and romantic atmosphere. The dim lighting and soft music set the perfect mood for the evening.

Food & Drinks: The special Valentine’s menu featured a variety of mouth-watering dishes. The starters were fresh and flavorful, while the main course was well-prepared with rich Indian flavors. The desserts, especially the Gajar ka Halwa and Butter scotch Ice cream, were the highlight of the meal. The drinks menu had 2 complementary beers that complemented the food perfectly.

Service: The staff was courteous and attentive, ensuring that every guest had a great experience. The service was prompt, and they even surprised couples with complimentary roses.

Entertainment: A romantic Bollywood songs in background adding to the charm of the evening. There was also a special fun couple’s game, making the night even more enjoyable.

Overall Experience: Delhi Live Restaurant did a fantastic job in making Valentine’s Day special. Whether you were there with a partner or friends, the event was well-organized and truly delightful. I would definitely recommend it for a romantic dinner or any special occasion!

⭐⭐⭐⭐⭐ (5/5 Stars)

Would love to...