EL&N London
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We had a great Mother's Day brunch at EL&N and the experience was nothing short of exceptional. What truly elevated the experience was the incredible service from Libin and Radwan, who went above and beyond from recommendations to being really attentive. The vegetarian breakfast exceeded exceptions with the perfectly poached eggs (the best the mum's have ever had) and creamy sliced avocado, creating a visually appealing dish. I ordered a juicy double smash burger with perfectly cooked patties and a tasty burger sauce. The burger comes with cheesy french fries with chopped gerkins on top and a soft drink. I can't wait to go back and try the chicken burger. We tried the mushroom and cheese melt cube and it was different but really tasty. It's considered a meal, but we thought it was more of a add on to a meal. It's definitely worth trying but a little overpriced for what it is. The selection of cakes is incredible and really difficult to choose from. We got the pistachio cake and Nutella coffee cake that were fluffy and tasted delicious. The restaurant is really instagramable but still comfy to dine in. The staff are not pushy to get you out of the door and it's reasonably prices. We really recommend EL&N and can't wait to go back.
KamKam
10
The cakes are out of this world and all the food was tasty. Such a vast menu of desserts full of imagination and great options. It's a real shame their service is non-existent... We were met by a hostess who looked more stressed than a flight controller and told us she had no tables available and we'd have to wait 20 minutes, but in a really off-putting way, like she didn't really want us to wait. Still, we waited, we were really keen to try the food. We told her we're ok to share a table (there's a high chair seating for about 6-7 with only one person) which she refused, only to come back after 10 minutes and offer us that same table. None of their staff ever smiles. They all look incredibly busy although there's plenty of them and the place isn't huge (plus, the fact that you order and pay through the app takes away 60 % of their job). The open bar in the middle doesn't add anything to the atmosphere, just takes away what could be seating space, and seeing their lifeless staff go about dish washing doesn't provide any value. No one greeted us or thanked us on our way out, although we did thank them and wished them a good day. So, a place with brilliant food that could do so much better with the right staff and attitude.
IKSIKS
10
My experience at this location was absolutely awful. I went for breakfast with three friends. As we entered there were construction workers outside working on the place, which needless to say made for a very loud and unpleasant dining experience. We were then met by a very grouchy host/server who seemed really stressed out or something. We asked to sit in the back as sitting right by the door was cold and a nuisance with people going in and out, as well as the construction work going on. We were rudely told no, we couldn't. It gets worse. We ordered drinks and they were disgusting. We then ordered food with two of the orders coming out first while the other two had to sit and watch them eat. By the time the last two orders came out, our other two friends were done eating. The food by the way, was just as unappealing as the drinks. I ordered the pink chicken and waffles with my waffle being burnt, doughy in the middle and with no flavor. They flipped the burnt side of the waffle to the bottom of the plate to try to hide the fact that it was burnt too. I'm not sure how you even ruin a waffle as it's a pretty basic dish. The chicken had NO flavor. We then ordered biscoff french toast to share...which arrived with a bug in it. Needless to say our experience was dreadful. They boast this place up on Instagram but the reality is far different. It's clear they are more about aethetics than quality service and food. However, we didn't even at least get cute pictures as we were barred from going in the back to do so. If construction was taking place, they should have closed the place down instead of inconveniencing customers, but greed rules the world.
TevTev
00
EL&N in Brompton road used to be one of the top brunch breakfast and delicious cakes. Not anymore this branch is rundown a lot. Need a big face lift including interior and the people working there. My experience: me and a colleague went there for a brunch one afternoon. It was quite afternoon few people were having coffee. We waited for a bit the waiter placed at a table and gave us the menu. And we decided to order some food and drinks. But there was no one to order. After a while the waiter came after his cigarette break we could smell the heavy cigarette on him. He asked us politely are we ready to order. We did our order and waited for another 30 minutes no food or drink were served. The waiter came after another cigarette break and we asked for our food & drinks. He apologies and order another waiter why haven't they served our drinks. Finally the other waiters bought the drinks. The glasses were so dirty I thought it was some kind of design for a bit unfortunately it wasn't. Food came very late as well and the plants were dirty and cracked as well. Food was alright it's presented as instagramabel but it's average. There were so many staff then customers for no reason. Ther was waiter Sam he was quite good, bar guy another waiters and another 4 guys where on their laptops and speaking loudly. You can tell from their conversation that they work there but I don't know what are their roles are. Finally when we wanted to pay the waiter Sam apologies for delay and dirty glasses and he gave a discount.
Lily JonesLily Jones
00
If I could give this place zero stars, I would. I used to love EL&N but now it’s overhyped. At this location, David uses an incredibly condescending tone when speaking to people when he can sense that English isn’t their first language (even if they’re fluent). I think he could use some additional customer service training. The hot chocolate is bland and I think the milk might be stale as it left an awful after taste. The San Sebastian is terrible. Very dry and tasteless. The lotus dolce de lèche cake is a joke. It’s the original one with a lotus cookie on top. How lazy! If it’s a lotus cake, make it with lotus throughout The pistachio cake also leaves a terrible taste in your mouth. My sister in law ordered a brownie that was so dry (it looked like it was sitting out all day) and there was a fly in it. She was so turned off, she didn’t want another. Overall, never again for EL&N. We’ve been to a bunch of locations that have been disappointing and this location will be my last
Stephanie GimiglianoStephanie Gimigliano
30
Walking in I told myself that I am going there to see whether it is as Instagram-worthy as many articles have said it to be. The place was crowded and the waiters had a hard time squeezing past the scattered groups of people. The staff seemed to be tired despite it being a Wednesday morning which had an impact on how they interacted with the customers. The prices are higher than in other comparable cafe but as other reviewers have pointed out, they are higher because you’re paying for the aesthetic. I found the interiors to be cute enough. I ordered a Black Forest cake (£7.50) which had a drier bottom than I like and saccharine icing on top. However, the filling and middle layers were delicious. The ruby latte, which was supposed to be a blend of beetroot and ginger giving a pink colour, tasted like beetroot milk. I gulped down the £4 or more I spent on the beverage regretting my purchase. At least I have pretty pictures!
Krys SKrys S
40
Nearby Attractions Of EL&N London
Harrods
Science Museum
Victoria and Albert Museum
Royal Albert Hall
Natural History Museum
Princess Diana Memorial Fountain
Saatchi Gallery
Harvey Nichols
Duke of York Square
The Albert Memorial

Harrods
4.4
(36.2K)Click for details

Science Museum
4.6
(25K)Click for details

Victoria and Albert Museum
4.7
(20.9K)Click for details

Royal Albert Hall
4.8
(15.4K)Click for details
Nearby Restaurants Of EL&N London
Burger & Lobster Knightsbridge
EL&N London
Khan's of Kensington
Honest Burgers South Kensington
Osteria Romana
Hoop & Toy
The Bunch Of Grapes
Hafız Mustafa 1864 Knightsbridge
Zetland Arms
Steak and Company - Gloucester Road

Burger & Lobster Knightsbridge
4.6
(2.9K)$$
Click for details

EL&N London
4.6
(2.9K)Click for details

Khan's of Kensington
4.6
(2.4K)Click for details

Honest Burgers South Kensington
4.5
(2.2K)Click for details
Basic Info
Address
239 Brompton Rd, London SW3 2EP, United Kingdom
Map
Phone
+44 20 7584 4900
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Website
elnlondon.co.uk
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Reviews
Overview
4.2
(1.6K reviews)
Ratings & Description
Description
Airy-chic cafe featuring ample coffee drinks plus bowls, soups & sweets in pink-coloured surrounds.
attractions: Harrods, Science Museum, Victoria and Albert Museum, Royal Albert Hall, Natural History Museum, Princess Diana Memorial Fountain, Saatchi Gallery, Harvey Nichols, Duke of York Square, The Albert Memorial, restaurants: Burger & Lobster Knightsbridge, EL&N London, Khan's of Kensington, Honest Burgers South Kensington, Osteria Romana, Hoop & Toy, The Bunch Of Grapes, Hafız Mustafa 1864 Knightsbridge, Zetland Arms, Steak and Company - Gloucester Road
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