I recently had the pleasure of staying at the Bulgari London, and I must say, it was a truly remarkable experience. From the moment I stepped into the hotel, I was greeted with impeccable service and an ambiance that exuded chic elegance.
The allure of the Knightsbridge Suite was so captivating that I found it difficult to leave its comforting embrace. The style of the room was impeccable, with tasteful decor and attention to detail that exuded elegance. The bed was exceptionally comfortable, ensuring a peaceful night's sleep. The highlight of the suite, without a doubt, was the delightful shower and bath. Considering the suite's location on one of the busiest streets in London, I was pleasantly surprised by the peacefulness and quietness it offered. It was a delightful retreat from the hustle and bustle of the city.
One of the highlights of my stay was the exceptional service my butler, Val provided. Not only was Val extremely nice and friendly, but also displayed the utmost professionalism, attentiveness, and care throughout my time at the hotel. Their attention to detail ensured that every aspect of my stay was absolutely perfect.
The cleanliness of the hotel was outstanding, with every corner flawlessly maintained. Every time I returned to my room, it felt as if I had just checked-in - a testament to the dedication and diligence of the housekeeping staff.
The spa at the Bulgari was truly a haven of relaxation and rejuvenation. From the moment I stepped inside, I was enveloped in an atmosphere of tranquility. The massage I received during my visit was most certainly the best I have ever had. The skilled therapists ensured that every knot and tension melted away, leaving me feeling renewed and refreshed.
Every corner of the Bulgari London exudes sophistication and luxury. From the beautifully designed interiors to the exquisite attention to detail, it is evident that no expense was spared in creating an environment fit for royalty. I truly felt like a king during my stay.
Sette, the Italian restaurant, was exquisite. The food was delicious, and the ambiance was just perfect.
In conclusion, my stay at the Bulgari London was a truly spectacular experience. It perfectly blended exceptional service, impeccable cleanliness, and world-class facilities. I cannot recommend this hotel enough to anyone seeking a luxurious and memorable...
Read moreJuly 2025 I stayed at the Bulgari Hotel in London for two nights in August. On my last day, before leaving for the airport, we decided to have a late lunch at the hotel restaurant. We ordered an appetizer and a main course.
Once the appetizer plates were cleared, I noted the time — I had sent a text message at that moment, so I know exactly how long I waited. After 18 minutes with no sign of the main course, I asked the server what was happening. He explained there had been a mistake in the kitchen and that it would be corrected shortly. Five more minutes passed before the main dish finally arrived.
We finished our meal and I asked for the bill, as we needed to pack for our flight. At that point, the waiter apologized for the delay and offered complimentary desserts. I agreed, but after waiting another seven minutes, I declined — we simply didn’t have more time. I asked to have the lunch charged to my room. The waiter then apologized again and assured me that, due to the delay, our meals would be “on the house.”
It is worth noting that we were the only guests dining, apart from one table with drinks. When I checked out, I was surprised to learn that the lunch had still been added to my bill. The front desk clerk suggested the delay may have been because the kitchen was located on B3. This is not an acceptable explanation. If a hotel knows its kitchen location causes delays, it should inform guests in advance — not after the fact.
The waiter had already told me the delay was due to a kitchen error, which I could have understood had it been handled properly. I am patient when mistakes are communicated honestly and resolved promptly. Unfortunately, the handling of this incident was disorganized, unprofessional, and far below the standards expected from a property with Bulgari’s reputation and price tag.
I left with a sense of disappointment that was overshadowed, especially by...
Read moreI stayed at the Bulgari Hotel in London for two nights in August. On my last day, before leaving for the airport, we decided to have a late lunch at the hotel restaurant. We ordered an appetizer and a main course.||Once the appetizer plates were cleared, I noted the time — I had sent a text message at that moment, so I know exactly how long I waited. After 18 minutes with no sign of the main course, I asked the server what was happening. He explained there had been a mistake in the kitchen and that it would be corrected shortly. Five more minutes passed before the main dish finally arrived.||We finished our meal and I asked for the bill, as we needed to pack for our flight. At that point, the waiter apologized for the delay and offered complimentary desserts. I agreed, but after waiting another seven minutes, I declined — we simply didn’t have more time. I asked to have the lunch charged to my room. The waiter then apologized again and assured me that, due to the delay, our meals would be “on the house.”||It is worth noting that we were the only guests dining, apart from one table with drinks. When I checked out, I was surprised to learn that the lunch had still been added to my bill. The front desk clerk suggested the delay may have been because the kitchen was located on B3. This is not an acceptable explanation. If a hotel knows its kitchen location causes delays, it should inform guests in advance — not after the fact.||The waiter had already told me the delay was due to a kitchen error, which I could have understood had it been handled properly. I am patient when mistakes are communicated honestly and resolved promptly. Unfortunately, the handling of this incident was disorganized, unprofessional, and far below the standards expected from a property with Bulgari’s reputation and price tag.||I left with a sense of disappointment that was overshadowed, especially by...
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