Frequency Coffee Paddington — Restaurant in London

One of Frequency Coffee three expresso bars, this location sits in the lobby of the IQVIA corporate office. The interior while full of light and spacious resembles a hotel lobby and feels corporate. Some of the functionality such as power plugs is sacrificed for aesthetics. The coffee is tasty and well priced, £3.10 for a medium Americano. There is also no extra charge for alternative milks. What needs significant improvement is the disengaged and robotic service. One of the better cups of coffee around Merchant Square. If it manges to deliver on the human side it would be...

Was working in Paddington last Friday and I googled speciality coffee in the area and this was among the coffee shops that came up. Decided to take a punt as it only had one review. It is, without doubt, the best coffee I have had this year and probably in my top 3 coffees I have had all my life.... it was that good. The barista, nice fella with the name Gaston, took his time making my coffee... and it blew my mind how good the coffee tasted. Whoever is the owner should make sure that they keep Gaston and make sure he trains all the baristas. Super coffee, super service...

I like the coffee here and come almost every day but the shift worker in the morning is incredibly impersonal and doesn't show any warmth or hospitality, and mostly on her phone. She does a great coffee but entirely bereft of any warmth that makes you feel welcome. I think the management here or owner needs to consider the optics given the high...