The Beer House London Paddington — Restaurant in London

I was served by a bartender with black and blue braided hair. She took my order - an Absolut with slimline tonic. I paid with another colleague and received a pint of Amstel and a slimline tonic. I pointed out the error and rather than fixing it the bartender very rudely and loudly said "you asked for that! I asked you twice!" It was loud in the bar and obviously she had misheard. I explained that I'd asked for an Absolut with slimline tonic and she continued to argue with me aggressively in front of other customers, insisting I had ordered the Amstel (I don't drink beer and I was alone) and rolled her eyes at me. I am a hospitality manager and used to own my own bar. This is the worst treatment I've received in a bar in London. The other bartender, a shorter young woman with dark hair, apologised and immediately fixed the issue. It was an easy mistake to make and not the end of the world at all, if she'd just fixed the issue I would have been happy, but she was so unnecessarily rude and aggressive. I won't return to this bar - I commute out of Paddington every week and often stop for a drink on my way home before my train. I'll go to the Mad Bishop and Bear...

I've been to a fair few bars in my life but none have that have nailed the post-apocalyptic/Brexit feel that this place exhudes. Out of roughly 10 beers on tap, maybe only three were available. Most taps are adorned with an 'I am out' hand scrawled label on each tap. Ironically, these are the same words that anyone with any sense (I clearly have none) should utter upon entering the place.There is a sign telling customers that the dishwasher is out of order, presumably just to further stifle any hopes and expectations any overly optimistic punter may retain after realising that they should not have come into the place. The extortionate bottled beers I bought were about as cold as the seat a slightly obese and sweaty friend has kept for you while you were away for an hour or so. I suggest that they embrace the depressive atmosphere they have created and rename it 'The Brexit House'. Tourists will flock from far and wide, have a few drinks, warm themselves up with a beer and then leave feeling happy that they don't have to stay in the UK for...

my phone died the sec before the card payment and the drinks was left over the bar,asked the staff to wait for about 3 mins so I could charge my phone and pay. But instead of waiting. She rushed straight to my partner and demand her to pay for the drink while I was away from the table, she walked off bc I have the house income instead.then found me round the corner.(inpatient and emotionally),have asked me again for the payment,but my phone was only charged to 1%. Rhetorical Me for the unpaid drink. Embarrassing me around the crownd like she is the queen of the pub. Personally Would not recommend it here for a drink. Only if there is a 0 star for the review. Have to hear and feel all this...