Great Nepalese — Restaurant in London

It is not Great Nepalese it's big Threat, I was staying in property adjoining to this hotel owned by same owner. One we had a meal at this place but while going in my room I saw chefs from this hotel smoking outside. Their attire, look was very much dirty and looking at them one can understand that they are not following basic hygiene policies. And you cannot expect quality of food from a person who himself not keeping him clean. This is a big threat to your health at your own cost. So friends be aware while visiting next time.

I also want you to alert on staying facility provided from this family, as if you are planning to recommend to your family or friends you should know the facts. This place is located at prime location but it's very unsafe to stay. The entrance itself is kept narrow and still narrows by an electric panel which I think has electric controls of restaurant his family owns just beside main entrance. Its a two story structure, ground floor 1 room, first floor 2 rooms plus kitchen plus two bathrooms and second floor 3 rooms. The room panels are made of wood and even flooring is made of wooden planks. You can easily gets disturbed if a guy sleeping adjoining room is snoring or they are having conversation in normal voice or even someone above your room is walking. It's really disturbing if someone is checking out early morning and moving bags and walking. Lot of movement happens as there are only two bathrooms/ toilets for 5 rooms ( 2 on first floor plus 3 on second floor). The steps are made of wood and narrow with width of 18 inches and that two in spiral shape. The structure has no lift, So moving out or going up is big challenge with your luggage. It is a big threat in case of fire to evacuate in such condition as if you manage to come down from death steps there is big challenge of narrow passage with electric panels. The adjoining Hotel is also a big threat for fire. Overall its definitely is an illegal construction made to extract money to take advantage of central location keeping guests life on a big threat. I am writing this review to alert future guests and also going to report this to regulating authorities in London. I humbly request past guests to comment on this and should confirm my observations. Request future guests not to put their lives in danger for sake of saving money. There are lots of safe options available in same area. Look at there reply to all negative reviews, same reply that , all the plates were empty and you have finished all the stuff.....blah blah blah. Owner please keep it in mind that people are not fool, they can easily understand from your reply who is liar and that you. Big liar, it displays your fraud identity....

Horrible service. Was offered nan or rice next to my meal and was not informed that it is going to cost extra. When I tried to reason with the stuff, three men came to argue with me and argued absolute non-sense trying to circle the whole story around.

I am editing this review as the owner has given me a reply.

Unfortunately the owner is a liar as well. And I did not enjoy the food unfortunately either, it did not work well on my stomach.

I also found the staff intrusive and did not enjoy the place.

Next day I went to a Turkish restaurant and order myself a gozleme and service asked me if I would like to have some tea while I am waiting. As I had this bad experience at the restaurant which about this review is, I hesitantly asked if it extra charge. And I was looked at with surprise and told it is free. The gozleme itself cost £2.50.

Today I went to a cafe and ordered breakfast. I was asked if I would like tea or coffee and toast or bread with it. I looked at the service person silently to which he added that it is free.

Unfortunately I did not have that nice experience in any way at talked about restaurant and I hope they can learn from the service in other places and not compare themselves with mcdonalds and have more respect towards their customers! It does not take that much of an effort to provide better quality service and be transparent with the customers!

I was offered rice or nan bread when I already had done the order and my drink was brought to table. Nothing was said about it being extra.

So a more reasonable reply from the owner would have been an apology and honesty and saying that their staff needs some more training to raise the quality of their service!

Sincerely hoping you will learn from...

Wanted to rate it 4.5 but Google doesn't do half stars. Just can't give it 5/5 as it is a bit cramped and loud but not much else to complain about. Came there by chance as it was pretty hard finding space for two unannounced on a Friday evening in the neighbourhood. Luckily, a table was free and the choice was easy enough once I decided to stick to the Nepalese menu (they do Indian as well but didn't get in for this). Seemed the momo was their speciality so I chose a lamb momo as a starter. Flavor was intensely muttony, balanced by the spicy tomato sauce it came with. The dumplings were not doughy and had a rather delicate texture. Then came the lamb chilli and the hariyo haansh (duck cooked in a creamy sauce). The chilli dish was intensely hot (I was surprised to find something this strong in London) but rather pleasurable, with the chilli aroma seeping through. It was a dry curry and as opposed to the momo, didn't feel that muttony at all. The duck came as a nice balance to the hot lamb, with a mild rich flavour. The sides were good but maybe a little small, especially the chapati that was tasty but only came in one small piece. I would probably come back and re-order the lamb chilli. Never had anything like this before. Keep in mind it's probably not...