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Little Four Seasons (Chinatown) — Restaurant in London

Name
Little Four Seasons (Chinatown)
Description
Unpretentious restaurant serving Chinese comfort food classics, plus its Peking duck signature dish.
Nearby attractions
Sondheim Theatre
51 Shaftesbury Ave, London W1D 6BA, United Kingdom
Leicester Square
Leicester Square, London WC2H 7LU, United Kingdom
Prince Edward Theatre
Old Compton St, London W1D 4HS, United Kingdom
Palace Theatre
113 Shaftesbury Ave, London W1D 5AY, United Kingdom
Gielgud Theatre
Shaftesbury Ave, London W1D 6AR, United Kingdom
Prince of Wales Theatre
Coventry St, London W1D 6AS, United Kingdom
Apollo Theatre
Shaftesbury Ave, London W1D 7EZ, United Kingdom
Hippodrome
Square, Cranbourn Street, Leicester, London WC2H 7JH, United Kingdom
Lyric Theatre
29 Shaftesbury Ave, London W1D 7ES, United Kingdom
Empire Casino
5-6 Leicester Square, London WC2H 7NA, United Kingdom
Nearby restaurants
Rasa Sayang Restaurant
5 Macclesfield St, London W1D 6AY, United Kingdom
Dumplings' Legend
15-16 Gerrard St, London W1D 6JE, United Kingdom
Burger & Lobster Leicester Square
10 Wardour St, London W1D 6QF, United Kingdom
YiQi
14 Lisle St, London WC2H 7BE, United Kingdom
Bun House Chinatown
26-27 Lisle St, London WC2H 7BA, United Kingdom
Preto West End - Brazilian Steakhouse BBQ
73 Shaftesbury Ave, London W1D 6LN, United Kingdom
Beijing Dumpling
23 Lisle St, London WC2H 7BA, United Kingdom
Olle Korean Barbecue
88 Shaftesbury Ave, London W1D 6NH, United Kingdom
Four Seasons (Chinatown - Gerrard Street)
12 Gerrard St, London W1D 5PR, United Kingdom
OITA Soho
47 Gerrard St, London W1D 5QJ, United Kingdom
Nearby hotels
Montcalm Piccadilly Townhouse
65-73 Shaftesbury Ave, London W1D 6EX, United Kingdom
W London
10 Wardour St, London W1D 6QF, United Kingdom
Zedwell Piccadilly Circus
Great Windmill St, London W1D 7DH, United Kingdom
Hotel Indigo London - 1 Leicester Square by IHG
1 Leicester Square, London WC2H 7NA, United Kingdom
The Z Hotel Soho
17 Moor St, London W1D 5AP, United Kingdom
The Londoner Hotel
38 Leicester Square, London WC2H 7DX, United Kingdom
Leicester House Hotel
1 Leicester St, London WC2H 7BL, United Kingdom
Assembly Leicester Square
27 - 31 Charing Cross Rd, London WC2H 0LS, United Kingdom
Thistle London Piccadilly Hotel
Coventry St, London W1D 6BZ, United Kingdom
Radisson Blu Hotel, London Leicester Square
31-36 Leicester Square, London WC2H 7LH, United Kingdom
Related posts
Keywords
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Little Four Seasons (Chinatown) things to do, attractions, restaurants, events info and trip planning
Little Four Seasons (Chinatown)
United KingdomEnglandLondonLittle Four Seasons (Chinatown)

Basic Info

Little Four Seasons (Chinatown)

11 Gerrard St, London W1D 5PP, United Kingdom
3.6(1.2K)
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Ratings & Description

Info

Unpretentious restaurant serving Chinese comfort food classics, plus its Peking duck signature dish.

attractions: Sondheim Theatre, Leicester Square, Prince Edward Theatre, Palace Theatre, Gielgud Theatre, Prince of Wales Theatre, Apollo Theatre, Hippodrome, Lyric Theatre, Empire Casino, restaurants: Rasa Sayang Restaurant, Dumplings' Legend, Burger & Lobster Leicester Square, YiQi, Bun House Chinatown, Preto West End - Brazilian Steakhouse BBQ, Beijing Dumpling, Olle Korean Barbecue, Four Seasons (Chinatown - Gerrard Street), OITA Soho
logoLearn more insights from Wanderboat AI.
Phone
+44 20 7287 0900
Website
fs-restaurants.co.uk

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Featured dishes

View full menu
dish
Pork Stom Chicken Servered In Hot Pot
dish
Roasted Belly Pork
dish
Fried Beef Ho Fun
dish
Lamb Flank Hot Pot
dish
Pig Intestin Hot Pot
dish
「Single Set Meal」Pan Fried Shanghai Rice Cake+Coke
dish
「Single Set Meal」Singapore Noodles+Coke
dish
「Single Set Meal」Double BBQ Roast Meat With Rice+Coke
dish
「Single Set Meal」Triple BBQ Roast Meat With Rice+Coke
dish
「Single Set Meal」Sichuan Brisket Of Beef+ Rice+Coke
dish
「Single Set Meal」Rice With Barbecued Roast Duck On Top+Coke
dish
Salt And Pepper Chilli Baby Squid
dish
Cucumber With Garlic [Cold]
dish
Spicy Pig Stomach [Cold]
dish
Shredded Potato With Vinegar [Cold]
dish
Spicy Duck'S Tongue With Sesame Oil [Cold]
dish
Satay Chicken [Malaysian Style] 4 Skewers
dish
Pan Fried Peking Dumpling [Portion Of 4]
dish
Vegetable Spring Roll
dish
Pork Dumplings In Chilli Vinegar
dish
Preserved Eggs And Tofu [Cold]
dish
Coriander With Potato In Peanut Sauce
dish
Salt And Pepper Chilli Eel Fillet
dish
Salt And Pepper Chilli Eel Fillet
dish
Mixed Cold Appetizer With Shredded Pork&Rice Pasta
dish
Shredded Black Fungus And Mixed Vegetables [Cold]
dish
Fried Chicken Hot Pot With Chillis
dish
Chicken And Abalone Servered In Hot Pot
dish
Spicy Chicken Hot Pot
dish
Spicy And Sour Fish Hot Pot
dish
Enoki Mushrooms With Minced Pork & Egg Tofu
dish
Stir Fried Prawns With Black Bean Sauce
dish
Steamed Black Cod With Chopped Chilies
dish
Spicy Chili Sauce With Crab
dish
Spicy Black Pepper Sauce With Crab
dish
Stir Fried Scallops With Seasonal Greens
dish
Lobster With Ginger & Spring Onions
dish
Braised Eel Fillet With Bitter Melon
dish
Steamed Scallop With Garlic And Glass Noodles On Top
dish
Pan Fried Black Cod With Soya Sauce
dish
Sweet And Sour King Prawns
dish
Stir Fried Dried Scallop With Egg
dish
Spicy Black Pepper Sauce With Lobster
dish
Spicy Chili Sauce With Lobster
dish
Sizzling Diced Fillet Steak With Black Pepper Sauce
dish
Sichuan Brisket Of Beef
dish
Fillet Steak In Mandarin Sauce
dish
Slow Cooked Fillet Of Beef In Siuchuan Spicy Oil
dish
Supreme Braised Brisket Of Beef In Soup
dish
Bak Kut Teh With Beef Fillet
dish
Braised Aubergine With Minced Pork And Salty Fish
dish
Roasted Pork
dish
Creamed Spare Rib Japanese Style
dish
"Bak Kut Teh"With Spare Ribs
dish
Pig Trotter With Black Pepper Sauce Served On Hot Plate
dish
Four Seasons Soya Chicken
dish
Three Combination Barbecued Meat
dish
Four Seasons Roast Duck
dish
Crispy Aromatic Duck
dish
Portuguese Style Chicken With Cocunt Sauce
dish
Thai Style Crispy Chicken
dish
Two Combination Barbecued Meat
dish
Stirred Fried French Bean With Minced Pork
dish
Vegetarian Braised Tofu
dish
Stirred Fried Potato Strips With Sweet Vinegar Sauce
dish
Choy Sum
dish
Baby Pak-Choi
dish
Spinach
dish
Tung Choi
dish
Stir Fried Tomato With Egg
dish
Prawn Stir Fried With Vegetables
dish
Seasona! Greens With Dried Scallop Broth
dish
Mixed Vetables With Monk Bean Sauce
dish
Mexican Spicy Fried Rice
dish
Soya Fried Noodle
dish
Fried Beef Ho-Fun With Seasonal Vegetables
dish
King Prawns With Vegetable Fried Noodles
dish
Mixed Seafood With Egg White Ho-Fun
dish
Rice With Barbecued Pork On Top
dish
Rice With Barbecued Roast Duck On Top
dish
Yeung Chow Special Fired Rice
dish
Salted Fish And Chicken Fired Rice
dish
Egg Fried Rice
dish
Steamed Rice
dish
Pan Fried Shanghai Rice Cake
dish
Won Ton Soup Noodles
dish
Salted Fish With Aubergine Vermicelli
dish
Singapore Noodles
dish
Sliced Chicken With Black Bean Sauce
dish
Spicy Chicken With Macadamia Nuts
dish
Sliced Chicken With Mixed Vegetables
dish
Chicken Stir Fried With Chilli
dish
Sweet And Sour Chicken
dish
Won Ton Soup
dish
Fish Maw&Sweet Corn Soup
dish
Tomato And Egg Sliding Tofu Soup
dish
Soup Of The Day Per Person
dish
Crab Meat S Sweet Corn Soup
dish
Hot & Sour Soup
dish
Coke
dish
Aloe Vera Juice
dish
Ice Green Tea
dish
Ice Black Tea
dish
Diet Coke
dish
7 Up

Reviews

Nearby attractions of Little Four Seasons (Chinatown)

Sondheim Theatre

Leicester Square

Prince Edward Theatre

Palace Theatre

Gielgud Theatre

Prince of Wales Theatre

Apollo Theatre

Hippodrome

Lyric Theatre

Empire Casino

Sondheim Theatre

Sondheim Theatre

4.7

(4.2K)

Open 24 hours
Click for details
Leicester Square

Leicester Square

4.5

(9.2K)

Open 24 hours
Click for details
Prince Edward Theatre

Prince Edward Theatre

4.7

(4.8K)

Open 24 hours
Click for details
Palace Theatre

Palace Theatre

4.6

(4.3K)

Open 24 hours
Click for details

Things to do nearby

Non-touristy & Unseen London with an Urban Planner
Non-touristy & Unseen London with an Urban Planner
Tue, Dec 9 • 10:30 AM
Greater London, W2 1HU, United Kingdom
View details
Visit unique bars in London
Visit unique bars in London
Wed, Dec 10 • 7:00 PM
Greater London, EC3M, United Kingdom
View details
Bubble Planet: An Immersive Experience in London
Bubble Planet: An Immersive Experience in London
Wed, Dec 10 • 11:00 AM
Fulton Road Industrial Units 22-28, Wembley Park, Wembley, HA9 0NP, HA9 0NP
View details

Nearby restaurants of Little Four Seasons (Chinatown)

Rasa Sayang Restaurant

Dumplings' Legend

Burger & Lobster Leicester Square

YiQi

Bun House Chinatown

Preto West End - Brazilian Steakhouse BBQ

Beijing Dumpling

Olle Korean Barbecue

Four Seasons (Chinatown - Gerrard Street)

OITA Soho

Rasa Sayang Restaurant

Rasa Sayang Restaurant

4.5

(2.4K)

Click for details
Dumplings' Legend

Dumplings' Legend

3.8

(2.1K)

Click for details
Burger & Lobster Leicester Square

Burger & Lobster Leicester Square

4.7

(5.2K)

$$

Click for details
YiQi

YiQi

4.9

(1.3K)

$$

Click for details
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Reviews of Little Four Seasons (Chinatown)

3.6
(1,161)
avatar
1.0
3y

Well, where can we start, looked good outside lots of Chinese families and couples in there, menu looked different, so what could be wrong ?! Well let's start with the fact my wife and I are not Chinese, directed upstairs immediately, even though there were seats down stairs. Ok so nothing to out of the norm, we could see the prices were a little higher than we would expect at a Chinese dinning establishment but then this is London So first assumption was I would want beer and the waitress's almost took offence when I asked for Chinese tea in Chinese. We ordered two meats and a rice. When it came out well my local take away serves better at half the price. Still it was consumable but experience has told me unless it is really shocking don't complain. So we sat and ate some, normally I can't buy finish a plate and my wife's but today naaa. Was so salty I had to get a bottle of water when I got outside. Now to say I was shocked with the bill at £41 for a green tea, two chicken dishes and a rice and a bottle of multi pack coke was a shock but there was a discretionary service charge of £5 also. Now for a mediocre meal, which we were sat for 30mins max, I don't give Tips. We put the cash down and the waitress checked it, checked it again and said " it's not enough" look it's £46, I pointed out service charges are discretionary and she said no... I reafirmed the point and she said ok but next time you do not sit in you take way. My wife and I were still finishing our drinks and she proceeded to start cleaning the table and telling us we dont pay so have to go she wants the table for more guests. And tried to take my wife's drink. Well we drank up and left.

This pace may be able to get away with it with tourists who don't know but there also appears to be two prices having seen some of the other bills being settled whilst we were finishing our drinks. Now I should t but I will, I think the fact we were not of the community was a factor in the high bill, and in the take the P*SS attempt at a service charge. Clearly had the roles reversed I would have been called racist. Well that's clearly what this was, clear racism. There are many good places and people in and around China town and I have had many good meals with friend.. this was not one of them !! I would not recommend, not go back, not do any form of business with them.. save your money go else where, I know I will do in the future. Final review...

   Read more
avatar
4.0
2y

I can't believe I can find Chinese cuisine better than what I had back in Hong Kong!

This is a little branch of the Four Seasons Restaurant (just next door on 2 Gerrard St). I have yet to try out the big bro place but am looking forward to 😀

I came here after a work event with 2 colleagues, they both thanked me 100 times for taking them there for a nice Chinese meal, I am proud!

We had a barbecued combination plate, stir fried chicken pieces in black bean sauce, stir fried flat noodles with beef, and stir fried choi sum with garlic 😋

These are what I would get at a Chinese resto, Dai Pai Dong (outdoor food stalls), HK café or something in between in Hong Kong.

ALL OF THEM taste so good!

Chicken stir fry in Black Bean Sauce - the sauce is extractly what I have back home, I am surprised this place is doing it right!

Combination Plate - Barbecued Pork, Crispy Pork Belly, Roasted Duck

Stir fried Choi Sum with Garlic - I am surprised by the quality of the Choi Sum as well as the seasoning, not too greasy, not too salty, in-season quality choi sum, and what's more, it reminds me of the dishes I had when I went out for Chinese food in Hong Kong 😍😍😍

(last but not least) Stir Fried Flat Noodles with Beef - HK dish, super hard to do it just right, normally under seasoned, too greasy, lack of color - this one is PERFECT! It brought me back to the HK Café my mom's family used to run, it tastes the same !

Four Seasons are known for their roasted duck and I think they are really worth having. What I tried were all pretty HK / regional dishes in Guangdong Province. I saw dishes with Sichuan / Shanghai vibes but wasn't sure if worth a try (will consider it though, to venture a bit). Afterall they seem to be a Guangdong / HK style resto and they are doing the food right (at least in what I have eaten). I have tried a few small shops (delivery, well...) they are just not right.

I will definitely make this place my go-to place especially when I want to take locals out for a good Chinese meal. Will also take my family and friends who come all the way to visit me...

   Read more
avatar
5.0
1y

I recently had the pleasure of dining inside Little Four Season for dinner with my partner and I must say, it was a pleasant experience. From the moment I walked in, I was greeted by a lovely warm male staff out in the front.

First and foremost, let's talk about the food. Each dish that graced our table was a masterpiece of flavor and freshness. From the savory delights of the chilli dumplings starter to the steak in black bean sauce. In addition the portions were generous.

What truly impressed me was the efficiency of the service. Our orders were taken promptly, and the food arrived at our table in record time all together. Despite the bustling nature of the restaurant, the staff managed to maintain a seamless flow, ensuring that each guest received the attention they deserved.

I must give a special mention to the male manager who oversaw our dining experience. His professionalism and warmth added an extra layer of hospitality to our meal, making us feel truly welcome. His attention to detail and willingness to accommodate our requests did not go unnoticed.

However, it is important to address a minor concern in an otherwise flawless experience. While the majority of the staff were pleasant and attentive, there was one female employee who exhibited a slightly rude demeanor towards both only my table but other customers too. While this did not detract significantly from our overall enjoyment, it is worth mentioning for the sake of transparency.

In terms of cleanliness, the restaurant maintained a high standard through this visit. The tables were promptly cleared, and the dining area was immaculately kept, further enhancing the dining experience.

Overall, my experience at little four season Restaurant was nothing short of exceptional. From the delectable cuisine to the efficient service, it was a culinary adventure that left a lasting impression. Despite the minor issue with one staff member, I would highly recommend this establishment to anyone seeking an unforgettable...

   Read more
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Ruby ChowRuby Chow
I can't believe I can find Chinese cuisine better than what I had back in Hong Kong! This is a little branch of the Four Seasons Restaurant (just next door on 2 Gerrard St). I have yet to try out the big bro place but am looking forward to 😀 I came here after a work event with 2 colleagues, they both thanked me 100 times for taking them there for a nice Chinese meal, I am proud! We had a barbecued combination plate, stir fried chicken pieces in black bean sauce, stir fried flat noodles with beef, and stir fried choi sum with garlic 😋 These are what I would get at a Chinese resto, Dai Pai Dong (outdoor food stalls), HK café or something in between in Hong Kong. ALL OF THEM taste so good! Chicken stir fry in Black Bean Sauce - the sauce is extractly what I have back home, I am surprised this place is doing it right! Combination Plate - Barbecued Pork, Crispy Pork Belly, Roasted Duck Stir fried Choi Sum with Garlic - I am surprised by the quality of the Choi Sum as well as the seasoning, not too greasy, not too salty, in-season quality choi sum, and what's more, it reminds me of the dishes I had when I went out for Chinese food in Hong Kong 😍😍😍 (last but not least) Stir Fried Flat Noodles with Beef - HK dish, super hard to do it just right, normally under seasoned, too greasy, lack of color - this one is PERFECT! It brought me back to the HK Café my mom's family used to run, it tastes the same ! Four Seasons are known for their roasted duck and I think they are really worth having. What I tried were all pretty HK / regional dishes in Guangdong Province. I saw dishes with Sichuan / Shanghai vibes but wasn't sure if worth a try (will consider it though, to venture a bit). Afterall they seem to be a Guangdong / HK style resto and they are doing the food right (at least in what I have eaten). I have tried a few small shops (delivery, well...) they are just not right. I will definitely make this place my go-to place especially when I want to take locals out for a good Chinese meal. Will also take my family and friends who come all the way to visit me here as well 🙂
Numb X.2Numb X.2
I recently had the pleasure of dining inside Little Four Season for dinner with my partner and I must say, it was a pleasant experience. From the moment I walked in, I was greeted by a lovely warm male staff out in the front. First and foremost, let's talk about the food. Each dish that graced our table was a masterpiece of flavor and freshness. From the savory delights of the chilli dumplings starter to the steak in black bean sauce. In addition the portions were generous. What truly impressed me was the efficiency of the service. Our orders were taken promptly, and the food arrived at our table in record time all together. Despite the bustling nature of the restaurant, the staff managed to maintain a seamless flow, ensuring that each guest received the attention they deserved. I must give a special mention to the male manager who oversaw our dining experience. His professionalism and warmth added an extra layer of hospitality to our meal, making us feel truly welcome. His attention to detail and willingness to accommodate our requests did not go unnoticed. However, it is important to address a minor concern in an otherwise flawless experience. While the majority of the staff were pleasant and attentive, there was one female employee who exhibited a slightly rude demeanor towards both only my table but other customers too. While this did not detract significantly from our overall enjoyment, it is worth mentioning for the sake of transparency. In terms of cleanliness, the restaurant maintained a high standard through this visit. The tables were promptly cleared, and the dining area was immaculately kept, further enhancing the dining experience. Overall, my experience at little four season Restaurant was nothing short of exceptional. From the delectable cuisine to the efficient service, it was a culinary adventure that left a lasting impression. Despite the minor issue with one staff member, I would highly recommend this establishment to anyone seeking an unforgettable dining experience.
Wai How TamWai How Tam
TLDR: food 4/5, service bad enough to turn 4/5 into a 1 star performance. After queueing for about 30 minutes we are being seated in a very cramped and small room in the underground. It was so cramped I’m not even sure if it’s conform to the covid and safety and emergency regulations. There we were served by an extremely rude waitress. She delivered the wrong food to a table next to us. At first the customers didn’t realize this and started eating from the plate, after a while they realized it they told the waitress about this. The waitress went to check the order and confirmed that she made a mistake, when the customers ask her to replace it the waitress answered in a unfriendly tone that it can’t be exchanged as the customers have already eaten a piece of the it. She started blaming the customers that it’s their fault that it can’t be changed as they already ate from it. She kept on being rude towards the customers. Even when you think everything has been finished she returned to the customers and started talking badly to them. This is when we have decided that we would like to remove the service fee as the service was pretty bad. Once we told her we would like to remove the service fee she started blaming us for removing the service fee and told us to never come back if we don’t want to give the service fee. I never felt so bad after consuming a meal. The food was delicious but the service and experience was so bad that I had to give it a 1 star performance.
See more posts
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I can't believe I can find Chinese cuisine better than what I had back in Hong Kong! This is a little branch of the Four Seasons Restaurant (just next door on 2 Gerrard St). I have yet to try out the big bro place but am looking forward to 😀 I came here after a work event with 2 colleagues, they both thanked me 100 times for taking them there for a nice Chinese meal, I am proud! We had a barbecued combination plate, stir fried chicken pieces in black bean sauce, stir fried flat noodles with beef, and stir fried choi sum with garlic 😋 These are what I would get at a Chinese resto, Dai Pai Dong (outdoor food stalls), HK café or something in between in Hong Kong. ALL OF THEM taste so good! Chicken stir fry in Black Bean Sauce - the sauce is extractly what I have back home, I am surprised this place is doing it right! Combination Plate - Barbecued Pork, Crispy Pork Belly, Roasted Duck Stir fried Choi Sum with Garlic - I am surprised by the quality of the Choi Sum as well as the seasoning, not too greasy, not too salty, in-season quality choi sum, and what's more, it reminds me of the dishes I had when I went out for Chinese food in Hong Kong 😍😍😍 (last but not least) Stir Fried Flat Noodles with Beef - HK dish, super hard to do it just right, normally under seasoned, too greasy, lack of color - this one is PERFECT! It brought me back to the HK Café my mom's family used to run, it tastes the same ! Four Seasons are known for their roasted duck and I think they are really worth having. What I tried were all pretty HK / regional dishes in Guangdong Province. I saw dishes with Sichuan / Shanghai vibes but wasn't sure if worth a try (will consider it though, to venture a bit). Afterall they seem to be a Guangdong / HK style resto and they are doing the food right (at least in what I have eaten). I have tried a few small shops (delivery, well...) they are just not right. I will definitely make this place my go-to place especially when I want to take locals out for a good Chinese meal. Will also take my family and friends who come all the way to visit me here as well 🙂
Ruby Chow

Ruby Chow

hotel
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Affordable Hotels in London

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
I recently had the pleasure of dining inside Little Four Season for dinner with my partner and I must say, it was a pleasant experience. From the moment I walked in, I was greeted by a lovely warm male staff out in the front. First and foremost, let's talk about the food. Each dish that graced our table was a masterpiece of flavor and freshness. From the savory delights of the chilli dumplings starter to the steak in black bean sauce. In addition the portions were generous. What truly impressed me was the efficiency of the service. Our orders were taken promptly, and the food arrived at our table in record time all together. Despite the bustling nature of the restaurant, the staff managed to maintain a seamless flow, ensuring that each guest received the attention they deserved. I must give a special mention to the male manager who oversaw our dining experience. His professionalism and warmth added an extra layer of hospitality to our meal, making us feel truly welcome. His attention to detail and willingness to accommodate our requests did not go unnoticed. However, it is important to address a minor concern in an otherwise flawless experience. While the majority of the staff were pleasant and attentive, there was one female employee who exhibited a slightly rude demeanor towards both only my table but other customers too. While this did not detract significantly from our overall enjoyment, it is worth mentioning for the sake of transparency. In terms of cleanliness, the restaurant maintained a high standard through this visit. The tables were promptly cleared, and the dining area was immaculately kept, further enhancing the dining experience. Overall, my experience at little four season Restaurant was nothing short of exceptional. From the delectable cuisine to the efficient service, it was a culinary adventure that left a lasting impression. Despite the minor issue with one staff member, I would highly recommend this establishment to anyone seeking an unforgettable dining experience.
Numb X.2

Numb X.2

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TLDR: food 4/5, service bad enough to turn 4/5 into a 1 star performance. After queueing for about 30 minutes we are being seated in a very cramped and small room in the underground. It was so cramped I’m not even sure if it’s conform to the covid and safety and emergency regulations. There we were served by an extremely rude waitress. She delivered the wrong food to a table next to us. At first the customers didn’t realize this and started eating from the plate, after a while they realized it they told the waitress about this. The waitress went to check the order and confirmed that she made a mistake, when the customers ask her to replace it the waitress answered in a unfriendly tone that it can’t be exchanged as the customers have already eaten a piece of the it. She started blaming the customers that it’s their fault that it can’t be changed as they already ate from it. She kept on being rude towards the customers. Even when you think everything has been finished she returned to the customers and started talking badly to them. This is when we have decided that we would like to remove the service fee as the service was pretty bad. Once we told her we would like to remove the service fee she started blaming us for removing the service fee and told us to never come back if we don’t want to give the service fee. I never felt so bad after consuming a meal. The food was delicious but the service and experience was so bad that I had to give it a 1 star performance.
Wai How Tam

Wai How Tam

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