Mien Tay — Restaurant in London

The 1 star is because of the food that was average to good.

I can understand it is a Friday night and from being the only table upstairs, it became full within 5 minutes but lucky us we were one of the first tables (9pax) to order...

The food came quickly one after another one for my table of 9 pax, which it was good, and I only received my egg rice. After 10 minutes I realised I didn't have my dish (pork and aubergine), so I told the waiters which they acknowledge it.

It was clear that they forgot my dish (I think couple of times) because after 20minutes since I asked the for my dish, they served. It didn't look very appealing and the aubergine was half raw. It seemed like they forgot few times and they did it super fast and not very well cooked. I could count the pieces of pork with only one hand (at least it was cooked). So basically I had a non appealing pork dish with a cold egg rice bowl.

Once we finished we asked for the bill, and seems like one of the waiters told only one person that they only accept 3 cards, and the rest should pay by card.

I understand every time we pay by card they get charged but after spending more than £45 for my partner and me (ordering starter, wine, beers, egg bowl and two mains), and the rest of the people spending more money, seems very cheap from them.

They should have told us at the begining of the dinner and to all of us.

I totally regret paying tips even though I didn't enjoy my meal.

If you want to enjoy a nice Asian food dinner, go to the next restaurant.

The pics are from the starter (eel) which was very good and the other main (duck) which...

Been going to this restaurant for 11 years thanks to the nice reasonably priced food, but my last time was really disappointing. The whole top floor was tended by a poor teenager who did what he could, but he was alone and unexperienced, and therefore the service was really poor and everything took forever. The soft shell crispy crab had always been a whole crab served as such; this time it was some pieces of, say, 1 sq cm with waaay "more crispy than crab" (if any) and, in generals, the portions have shrunk in the last few months. My main (duck pancakes) was still lovely if you leave aside the fact that they forgot about it and I had to first look at my friends eating theirs, and then eat my food alone. We saw the other tables getting the usual complimentary half orange which is a nice thing -but for some reason our table did not get it this time, for the first time in years. Despite all the problems, they added the service charge to our bill, which I agreed to pay because I was with friends and I didn't want to make a scene, but they should honestly think about whether they deserved it or not. The prices are nothing like they used to be (they are basically 2x compared to before the pandemic) so, next time, when I want to spend that kind of money, I will seriously think if I want to go there or somewhere where food quality and quantity hasn't gone downhill in the last few months, and with...

Racist waiter.

I visited Mien Tay for a friends birthday dinner. Upon arrival I was the first one out of my friends there, I was greeted by w very rude older waiter. Who claimed my friend had not booked a table and told me to sit in the corner (just a single random chair) by the entrance and contact my friend. I was taken back but I contacted my friend who said she is sure she booked. Another waiter also noticed this man was very rude to me and apologised for his nasty attitude. A few minutes later some more friends arrive and he greets them with a smile and seats them. I felt singled-out. Later on when the food arrived, i was not given a plate to dish up my food - my friend asked for a large plate for me to be able to place my separate dishes on to combine. The rude older waiter said no, and that the small used plate I have will do. The whole table was shocked by his response (especially because friends of mine who ordered bowls of ramen was given a large plate underneath). The table felt he was being rude and dismissive of me due to the colour of my dark skin. Which I felt also but the fact a group of my friends recognised this, who are white, confirmed my beliefs. Apart from this the food was tasty but I will NOT be going back due to such a...