I want to express my disappointment regarding my recent visit to the bar, primarily due to my interaction with one of your staff members. Unfortunately, she seemed unhappy to be at work and exhibited a rude demeanor that was not conducive to a positive customer experience. I was in a hurry and ordered a focaccia, but after nearly ten minutes, I asked if it could be expedited. Her response was discouraging; she mentioned how many hours she had been working and implied that I was interrupting her conversation with other customers, which I did not observe. While I appreciate that staff can have challenging days, it is vital that this does not impact service quality. I do hope you can address this situation, as the attitude from this particular employee overshadowed the otherwise pleasant atmosphere of your establishment. I WOULD NOT RECOMMEND TO ANYONE TO GO THERE. There are much better places around Bethnal Green where you can eat focaccia so...
Read moreFINALLY an authentic Italian cafe with mouthwatering, high-quality food and absolutely fantastic coffee! I had a delicious cappuccino which reminded me of Italy and the service was personable and impeccable. I am Italian so I know what I'm talking about. Also, the croissants, especially when fresh out of the oven in the morning, are TO DIE FOR! (I had one with a creamy pistacchio filling and there are others with almonds, apricot, chocolate and more)😋😋😋 Assolutamente da provare se siete in zona. Grazie per avermi dato un assaggio d'Italia (inclusa la musica di Elio e le storie tese ahahah), una vera carica! 5 stars (and no I don't know the...
Read moreI had a great experience and chats with Francesco, but my encounters with the woman who works there were always awkward. Whenever someone she knows orders a coffee, she tends to ignore other customers. While I understand this might be part of her idea of fostering a community atmosphere (and I’ve seen some comments that support this), to me, it just felt off—and honestly, kind of rude. It’s definitely not great hospitality, but it seems to work for them in their little bubble, which is fine. In the end, it’s what made me stop going to be honest as there is good coffee elsewhere too. Everything is a question of...
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