The Little Scarlet Door — Restaurant in London

It looks like a really nice venue! and has a great selection of drinks. The bar staff are lovely. Although the people working the door were unnecessarily abrasive which made us uncomfortable and we left after only one drink.

Myself and a friend were meeting a group here, and were asked if we had a booking. After explaining we weren't sure if the people we arranged to meet inside had a booking, we were told we wouldn't receive entry until one of our friends came to the front. Strange, as other groups without bookings were welcomed after. We didn't question, rang our mate, and after just a minute our friend did come out, I pointed it out to the man working the door who was speaking with other customers at the time, and then tried to make my way by without getting between the people he was speaking to. He then raised his voice and claimed that it was impolite "to walk behind a lady". I was a bit puzzled by his assertion that I was being impolite, as my intention was completely the opposite, but didn't argue, and I walked around, and ended up in a jam with this other group, my friend trying to get in, my friend standing at the door, the door staff themselves, and a bartender trying to step outside all at all the same time. Although I hadnt said a word at this point, and the door staff clearly aware of the congestion they themselves had created, I was asked to calm down. I politely pointed out that I was very calm, and was told "No you're not sir", to which I replied "Okay". How is someone who hasn't said a word supposed to react to being told to calm down completely without warrant? We went inside, but obviously this first impression rubbed us the wrong way, and we left, meeting the rest of our friends elsewhere. Appreciate door staff don't have an easy job, but we did exactly what we were asked, and it genuinely just seemed like they wanted to start an argument with us, which...

A shame to have to say this as this used to be one of my favourite spots that I’d always recommend to and bring my friends.

Last night, when I was dancing and minding my business on the dance floor, a bouncer barged rudely past myself and my friend. I hadn’t reacted at all, when he then turned around and aggressively squared up to me saying loudly “you don’t do that, you don’t push me” multiple times, before walking off. I was very shaken at this point, having not done anything except try to enjoy myself in my own space, and so raised this with the manager.

The manager went to check the CCTV upon hearing my complaint, as the bouncer, whom I identified, was insisting that I had shoved him. There was absolutely no truth to this.

The manager then left me with him outside while she checked, all the time he kept intimidatingly insisting that the entire thing was my fault and that he expected an apology from me once the manager saw the CCTV footage because I shoved him, and insisting that my credibility was diminished by me having had a drink (a strange line of argument at a drinking institution). This was also very upsetting and at this point no one had apologised to me for the unfair and harsh treatment I had received.

Finally, the manager returned rather sheepishly admitting that the CCTV indeed showed me dancing and not shoving the bouncer, who had in fact out of nowhere aggressively confronted me. The bouncer at this point had disappeared (obviously knowing he was in the wrong), and I never got an apology from him or any assurances that he would be held accountable. This had by then ruined my friends and my evening and we left with a very sour taste.

Unfortunately due to this I will not be returning - I think customers deserve at the very least to have a safe space to dance without such bullying and intimidation which seems to have had no...

I am writing this review because I normally enjoy the little doors and wasn’t expecting what happened last Saturday.

In the queue to the cloakroom, one man was insisting to let his cloak and was not allowed to do it. I was right before him, hadn’t said a word, and waited for my turn to let my coat. One member of staff had explained to me that I had to wait for someone to leave to pick their coat as they had no space. I was fine with waiting. A new member of staff came in and this man kept insisting to leave his coat. The member of staff told him that he wouldn’t be leaving his coat there that night and, to my surprise, when my turn came, the member of staff let another person through and completely ignored me.

When I asked why he wasn’t taking my coat, he replied that he had “made up his mind”. I explained that I had nothing to do with the man who insisted and the only thing he replied was “I have made up my mind”.

I sought the managers help to clear the misunderstanding and leave my coat in the cloakroom. He was polite throughout and tried to help but the lady managing the staff at the cloakroom did not let him through. She alleged that as things had happened, I couldn’t leave my coat in their cloakroom either. Plot twist, this woman was not present in the queue at any moment when the man insisting tried to leave his coat.

I understand that there is sometimes a need to close ranks in a team to promote development and a sense of security but the whole situation did not make sense to me. I assume the staff at the cloakroom thought I was accompanying the man who was rude to him and, for some strange reason, would not hear me when I said I wasn’t.

I have always enjoyed a night out in the little doors. I hope that in writing this review, no one has to experience the...