The Sugar Loaf — Restaurant in London

In my 10 years in the city, I have never had such a bad experience with customer service. on my travels around the world, I have never been treated with the level of disrespect that I experienced at this poor establishment.

I'm not one to give bad reviews and I'm not easily antagonised. This special case requires special attention and I hope the relevant disciplinary actions take place.

I attempted to order my second drink and the bartender didnt like my request for a cold bottle of coke with my drink and proceeds to aggressively throw my drink into the sink. her colleagues stare with shock because of the unbelievable attitude displayed as she storms off. my comments following this incident were 'this is crazy'.

We go outside and come back in and I attempt to buy another drink from another member of staff. They take my order and walk to the other side of the bar to get my drink but to my amazement, she returns and says she has been told not to serve me drinks.

In an attempt to save her face Lucy (i think) told her colleague that I was too drunk to have further drinks. I ask for the manager and after 1 minute she apologises when she realises I'm completely sober. We ask the manager to confront the disgruntled employee so we can continue to enjoy our afternoon drinks with our boss.

In an attempt to get my third drink the bar staff ignore me at the bar for 10 minutes. after realising I'm not being served I confront the manager again and she proceeds to call me delusional. after waiting another 20 minutes without being served I leave the establishment.

This was an appalling show of service that was well below the service an animal at a zoo probably gets.

I asked for the names of the staff in question to avoid others being tarnished with the same brush but who knows if this is even correct - LUCY, MILLANIA, LAURA and THE...

Totally amazing pub. Staff so friendly and gave us so much information about London and where to go. Dog friendly and the food is just wow. Lunch time deal including a drinkAvailable Monday-Friday. 12pm-4pm Choose from one of the following dishes plus any of the drinks below. All sandwiches are served with your choice of skin-on fries, chips or salad All burgers are served with BBQ salsa and skin-on fires Pulled Beef Brisket Sandwich • £10.00 With horseradish, baby watercress, caramelised onions served in toasted farmhouse bread. Fish Finger Sandwich • £9.00 Haddock goujons battered in Nicholson's Pale Ale, with tartare sauce, in farmhouse bread. Chicken & Avocado Sandwich • £9.50 Hand-pulled chicken, avocado and lemon aioli, in toasted ciabatta. Cheese & Chutney Toastle (v) • £8.00 Mature Cheddar cheese and English real ale chutney, in toasted sourdough. Classic Cheeseburger • £14.25 Chargrilled beef burger, with smoked Cheddar cheese. Buttermilk Chicken Burger • £17.00 Crispy chicken breast, smoked bacon, avocado and smoked Cheddar cheese. For calories see main menu. In this price you get a free pint,wine,soft drink etc. There is also a main...

In life, three certainties persist: the inevitability of mortality, the obligation of taxation, and the unwavering assurance of a delightful experience at the Loaf.

Much like a pair of wayfarer sunglasses, "Tongue n Cheek" by Dizzee Rascal, or the ever-enduring allure of cigarettes, the Sugar Loaf remains eternally in vogue.

This venue, a versatile cruiser suitable for any occasion, exudes the enchantment reminiscent of a cozy speakeasy, yet pulses with the vibrant energy of a bustling metropolitan tavern. At the Sugar Loaf, inclusivity reigns supreme, with three expansive screens catering to sports aficionados and two generously sized bars ensuring that waiting times remain inconsequential.

Conveniently accessible from Cannon Street, Bank, St Paul's, and the broader reaches of London's urban landscape, the Sugar Loaf offers a straightforward and hassle-free commute for denizens of the city.

Mackenzie behind the bar is a fantastic host and deserves a raise or promotion.

“With bread all sorrows are less” (Sancho Panza).

The Loaf, in its embrace, banishes all tribulations...