Directors Box — Restaurant in Manchester

Not great! I just want to start by saying that I hate to post bad reviews but this a nice looking place and its a shame its so quiet, I think the management deserve to know how bad it is in here so they can put things right.

Myself and my partner came in here at what should have been a busy time of day, there were two young girls behind the bar, neither of them looked like they wanted to be here, one of them was on her mobile phone slouched over the counter...

We were served by the girl with multicoloured pigtails who got our entire order wrong. We ordered Mac and cheese balls and two glasses of rioja. My partner said the girl who served him was really miserable the moment he got back to the table and immediately checked his receipt because he thought she had got the wine wrong - he had asked for rioja and she started looking in the fridge but couldn't find it, said she would bring the drinks over and disappeared downstairs.

Upon checking the receipt, he noticed she had charged us for the more expensive RED rioja which was what we had ordered but a main meal Mac and cheese rather than the Mac and cheese balls so went back to the bar to sort it out. The other girl went to the kitchen and yelled to the chef that there was a mistake and to stop what he was making - I was across the other side of the bar and I heard her! My partner came back to the bar and said she wasn't very happy about it.

When multicoloured pigtails eventually brought our drinks to the table she had in her hands two glasses of the cheaper, white rioja. When I explained that we had ordered red, she snapped, 'no problem' in a tone that obviously indicated there was a mahoosive problem and stomped off back to the bar to get us two glasses of red wine which may have been the rioja, which was the most expensive wine on the menu but could have quite easily been the cheapest which was the cabernet sauvignon.

I don't mean to get the girls in trouble but having once been a waitress myself and always strived to give the best service I could, quite frankly I expect better! I hope they will receive some extra training off the back of this experience and become the kick ass bar chicks their appearance would have you believe they are.

I've already commented on the wine, the Mac and cheese balls were bland and came with plain ketchup. For £7.00 I expected something a little bit more than something I could have russled up myself had I gone to Iceland.

On the upside, the place itself is nice. We sat right in the middle so my sports fan partner could see all the big screens and the decor is...

We booked a table for food and drinks on Sunday 30th April 2023 to watch the football on one of many tv screens and we were warmly welcomed by bar staff member Robin. He remembered me from last time we were there which meant a lot. The food was great and drinks (cocktails) were made to perfection by 2 lovely and polite bar staff members Hanna & Nickole. They looked after us all night and nothing was ever a problem. The DJ (DJ Charlie North West UK) was playing his 1st night at this bar and a big well done to him, he didn't disappoint. As we travelled from Northern Ireland he continued to give us a shout out throughout the evening. We have to say we had a great night even though we didn't plan to stay to late we end up staying till closing time. Its fair to say everyone in the bar had a great night as we all sang and danced together. Thanks for a great time and I look forward to enjoying many great nights...

Honestly one of the worst bottomless brunches I have ever had ruined my birthday. I booked as I had heard good things and I was extremely disappointed. The drinks were not pleasant the cocktails were really badly mixed. The food arrived some bits were warm other bits stone cold, my pizza was completely inedible it was so oily and soggy it basically turned to mush the minute you put a piece in your mouth… it was also clear we did not enjoy our experience as we left most of our drinks and left early yet the host didn’t seem to pick up on the fact, in actuality getting us the bill was the quickest service we experienced through the whole experience. I actually felt like we had been robbed really as we did not get our moneys worth and this was clear by the full glasses left on the table. My partner actually felt sick after his meal as we had to cut our night early, the experience completely ruined my...