Castle Cuisine — Restaurant in Newark and Sherwood

The worst Indian takeaway we have ever had … We ordered a takeaway from Castle Cuisine and, based on reviews, were looking forward to a good curry feast. Instead it ruined our night. The only redeeming features were the samosas and rice, the rest of the meal was thrown away as inedible. My partner’s lamb tikka madras was bright red, a colour I have never encountered for such a dish, the lamb was bland, no evidence it had ever seen a tandoori oven, the sauce was bland and the colour was shocking. I had tandoori king prawns. I can only guess at how long these prawns had been cooked, or, worse, had been cooked and reheated. They were so soft as to be disintegrating, a pile of half fried onions bulked out the dish. Not remotely worth the £13.95 charged. As for the sag paneer, it was verging on trades description. The spinach was dry, tough and barely spiced, the “paneer” was some sort of melted cheese that congealed into clumps. Paneer is an easy to get Indian cheese that when fried does not melt, instead it should be cubes of cheese that take on the flavour of the sauce. The breads were stodgy and even the garlic mushroom puri was massacred. When we complained, the attitude was that we were somehow odd to have not enjoyed our meal as customers were all satisfied and it had been the same for 10 years. No recompense was offered, instead a paltry 20% discount when we next ordered. This was simply not good enough. We would never eat at this restaurant again and would not...

Would give 5 stars but held back on 1 star due to my last experience. I have ordered from this place multiple times. Generally speaking the food is good, delivery service is within the timeframes mentioned on the website, delivery staff are friendly, online ordering process is straightforward - you don’t get any order confirmation receipt (except the payment confirmation) which includes order summary, etc.

Last experience: ordered delivery for two ppl which costed ~£43.00. Cost is reasonable and we didn’t find it expensive. Was missing 2x items in the order. Called the restaurant which was extremely noisy so quite challenging to hear the restaurant staff. They told that the missing items will be delivered but cannot provide a timeframe. After asking politely twice, I had to be quite strict about needing to know how long should I expect to wait to which the staff said you can come and collect it if you like. This is where I was like ‘if I could pick up why would I get it delivered in the first place and wait for over an hour, and now you want me to wait again for x-amount of time for the items which were missing at no faulty of mine’. This is where he checked with someone else and replied we’ll get the missing items to you in 15-20mins. Had he been a little bit empathetic and practical, it would have saved us both...

The food is absolutely phenomenal authentic, flavour full, and cooked to perfection. Whether you're craving rich curries, aromatic biryanis, or sizzling tandoori dishes, every bite is a delight. The ingredients are fresh, the spices are well-balanced, and the portions are generous.

The service is top-notch! The staff is attentive, friendly, and always ready to recommend dishes based on your preferences. They truly go above and beyond to ensure a memorable dining experience.

Overall, it’s hands down the best Indian restaurant for dine-in in Newark. If you haven’t been here yet, you’re missing out on an unforgettable meal! Highly...