JOYO Handmade（Bubble Tea）焯粤诚品 — Restaurant in Newcastle upon Tyne

I am a regular customer and usually visit at least once a month. After completing a full loyalty card (and almost halfway through my new one) you can definitely assume this is my favourite boba place in Newcastle. After trying out a few other boba places prior to this one, I definitely think that JOYO Handmade stands out due to the endless options and good prices, I also love their loyalty programme which definitely keeps me coming back with their great offers. I am really happy with the quality of their boba, their pearls soft and chewy with a little bit of a bite. What stands out about this place is that they hand out fortune cookies with each boba order which is a lovely touch. What keeps every experience interesting is the ability to customise each order, with some of the drinks they can be quite sweet, so don't be afraid to experiment with sweetness levels. On average, I recommend a sweetness between 70%-50% and the taro milk tea is very delicious- I always recommend this one to those trying boba for the first time. Recently discovered the red bean milk tea which is definitely underrated, please try this with 70% sweetness, less ice, pearl boba and coconut jelly. If you're looking for a reliable boba place, definitely check...

[updated 19.04.2025] I am surprised they refurbished the whole place and added some new desserts to their menu. The whole space looks wider and brighter now. The egg waffle is great. The service is good. Good job. I am glad to see all this nice change.

Very disappointed. I have been going there for three years. Their milk tea hasn’t gone any better these years, and the crepes are overpriced. I tried their new dish today, spicy noodles mixed with some meat products and veggies, the box is only half full and two pieces of each tofu, meatballs, shrimp balls, mushrooms, and veggies, basically it’s mostly noodles. I can’t believe I paid 16 pounds for such little food!!! Also, their place gets messier than before, sitting there and eating with tons of boxes surrounding you is just uncomfortable. Please tidy up your place a little bit and improve your food and drink menu if you want to remain open! I understand this is a family business that’s why I go there and support them but this just can’t get more disappointing. I will never go back to this place again...

It really pains me to leave this review as this is a family run shop and we have been a regular since it opened. Even in Covid times, we happily supported the shop.

In our last few visits this year, we have noticed that the quality of the milk tea has decreased significantly to the point that we struggle to find a reason to go back. The tapioca pearls lack flavour and freshness. Moreover, we had noticed that the amount is so disappointingly low that I would struggle to call it “bubble” tea. This is from a customer that constantly pay for additional black sugar tapioca pearls.

After today’s disappointing drinks, we won’t be going back. Both of our drink were tasteless as I am sure they forgot to add sugar. Again, we paid for black sugar pearls but had pearls that were tasteless and were so hard that it was unenjoyable. It honestly felt that I...