Zapatista Burrito Bar — Restaurant in Newcastle upon Tyne

Brought partner, my brother and his partner here to try what I promised would be a fantastic tex mex experience. Sadly it didnt live up to expectations. They hadn’t been before, so I was excited to show them one of my favourite spots in Newcastle. Service was speedy, as is usual. They have a great range of options - with something for everyone: mild or spicy, big eats, small eats. My brother has a nut and bean allergy and the staff were accommodating of this. He had peppers and onions instead of beans. Simple. Portions are always very generous and I’m genuinely surprised they can wrap the tortillas with that many filings!

We all ordered and excitedly made our way upstairs.

Unfortunately, on this occasion, our food was all stone cold. The flavours were all there as the food is freshly prepared in front of you, but it was pretty unsatisfying to have a cold burrito. My brothers partner had the burrito bowl. She ate a bit of chicken that she said “wasn’t right” (eg possibly under cooked / very cold) which put her off the rest of her meal. Not ideal. They didn’t get the hype.

The food is all “hot held” in their counter, served fresh. I’ve not encountered this problem before. We sort of thought that it either wasn’t working properly or had been turned off.

Either way, I’m not in a...

Updated review: Since posting this review we seem to have an an issue when a certain manager is in store (every other time has been fine), one burrito we get doesn’t contain a filling, beans, salsa etc. just rice and some dairy. Normally we are charged £1.80 for this, however today we have been charged £5.50 which is the price of a normal burrito. Now I understand this is a business, however every other time we are charged for double dairy and just don’t see why the price should be the same as a normal burrito when we don’t get half of the items! The normal burrito we got had barely anything in it. Pictures attached. Based off this, we probably now won’t return. We travel from Morpeth to come here and for the price we are being charged it just isn’t worth it anymore. Staff don’t seem to be trained, unsure of pricing on vegan options and my partner had a very embarrassing/frustrating experience when ordering. Just doesn’t seem to be consistent anymore.

Original review: Food is nice, prices are very reasonable for what you get. Always busy so recommend going when it opens as there’s normally no queue. The only thing is that sometimes the chips aren’t fresh and can be a bit slow when it’s busy. Overall 5/5 as we visit pretty much every week with...

Yet again, the best mexican in Newcastle absolutely nailed my burrito. Spicey beans perfect, chargrilled chicken tasty and fresh, two scoops of Zapata (the hottest salsa they offer) and extra cheese and sour cream topped off with some crunchy lettuce. Wow. First off, the staff are so friendly, asking about my cool retro jacket and telling me the Zapata is far too hot and asking if ima sure I want it, I mean Id have that on a drip, it's one of the nicest salsa/chilli sauces I've ever eaten, so the staff get a 10/10 on their own. The food was yet again absolutely incredible, tasty, fresh, crunchy with that extra snazz of the potent zapata launched in the mix, I'm having flash backs to it now sorry...

As always though, perfect food, great staff and a damn good meal.

Anyone in Newcastle who hasn't tried this place, start with the quesadillas or burrito, you can't go wrong at the best place in Newcastle for mexican munch.

I tried to take a picture of the food without a bite but I couldn't stop myself taking a bite as soon as I smelled the fantastic aroma coming from my burrito!

As always,...