The Marina Coffee House & Eatery — Restaurant in Northern Ireland

I am very disappointed to have to put the following review on a website but my experience of breakfast on Saturday morning was such that I will never go to this café again. I was with my daughter and she is of the same view. Firstly I was astounded that the waitresses were not wearing masks. What is the point of having a shield at the counter when paying when the waitresses have already been leaning over you serving food. Also the menus are being reused instead of only one use and disposal as per Covid guidelines. The waitresses themselves could not be faulted they were lovely. Our second surprise was that on ordering mini fry's we were asked did we want a soda or potato !!! My goodness could you not have one of each or even half a one of each. This was not a mini fry it was miniscule. Then the quality of the fry was such that we felt sickly for the next few hours because it was greasy and to be honest tasteless. The quality of the sausages were particularly poor. I could nearly accept the poor quality of the food if I was paying minimal prices but what added to my sickly feeling for the next couple of hours was the cost. Unbelievable. I don't mind paying a bit more for quality but there was no quality to it. I noticed on leaving someone had been eating a large fry at an outside table and it had been left with most of the food still on the plate. I am sorry but there is too much competition in Bangor to produce such poor standard of food for such...

Today was our second visit to this coffee house. First time no issues. Today we ordered sandwiches and tea. Tea was served quickly but after 40 mins still no sandwiches We asked the waitress what was happening who went into kitchen where someone shouted something at her. She came and told us it would be here shortly but after another ten minutes we asked for a refund which we got no problem and a sorry from the same waitress. Not sure who is in charge here but the wait today was really unacceptable. Another family arrived after us and they got there meal before us....

No bread. No chicken. No pancakes. And this is at 2:30pm! Offered us crepes, then brought them out twice with wrong toppings. Milk had split in the coffees. Open prawn sandwich was unbelievably sad. Panini was actually a ciabatta, which is definitely not a panini and it was hard! Soup was absolutely tasteless. Staff unpleasant except the one taking the orders. How do places like this stay open? Everybody can have a bad day, but this was brutal. Customers sitting near us left over half their food. We should have seen the signs and left before our...