Black Sheep Coffee — Restaurant in Scotland

Black Sheep Coffee - A Hidden Gem with Exceptional Service!

I recently visited Black Sheep Coffee, and it quickly became one of my favorite spots in town. The atmosphere is cozy yet modern, making it the perfect place to relax, work, or catch up with friends. The coffee? Absolutely top-notch! They have a wide variety of brews, each crafted with care and precision. I especially loved their espresso—rich, smooth, and full of flavor.

But what truly sets Black Sheep Coffee apart is their incredible staff, particularly Stephanie. She went above and beyond to make my experience memorable. Her warm smile and genuine enthusiasm for what she does really shine through. Stephanie was not only attentive but also knowledgeable, offering great recommendations based on my preferences. Her passion for coffee and making customers feel welcome truly enhances the overall experience.

If you’re looking for a great cup of coffee served with a personal touch, Black Sheep Coffee is the place to go. And if you get the chance, make sure Stephanie is there—she’ll make your visit...

I've got to say I am pretty sick of the inconsistent standards of this place. Their salted caramel frappe, when made properly, is so so nice, but I'd say 3 out of the last 10 times it's been presented to me as can be seen in the photo. No whipped cream, and no caramel syrup. At £5.50 this is completely unacceptable, especially since, if they are out of ingredients (which I could understand), there's never any explanation or apology. Instead they have the gall to hand me that and count on me not bothering to kick up a fuss.

EDIT: the next time I came in after leaving this review, a nice lady called Stef/Steph spoke to me. She was very apologetic, explained why this had happened, and assured me it wouldn't again. She even offered to refund me for the frappes I'd written the review about. I really did not expect this (I mostly wrote the review just to vent, not expecting anyone to notice it) and it completely surprised me and...

Edit to original review: I'd encourage people to enquire why this establishment gets so many reviews from people who have made just a single review. Compare it to any other establishment nearby and Caveat Emptor

So my favourite Starbucks on Byres Road closed for refurbishment for 5 weeks. Needing a replacement I decided to give this place a try. Given my benchmark, here is my feedback. YMMV:

What I liked The coffee is a bit better tasting The toasties are on sale (50% off) for now

What I didn't much like Kiosk ordering - I'm old school Charging more for soya milk - don't nickle and dime me The large size is equivalent to Starbucks medium size :
The overall price of the coffee - 36% more than Starbucks when you consider the size and soya milk upcharge The slowish service - especially considering they have kiosks

So overall I'd give it 3/5. Nice coffee but can/needs to do...