Popped in here on way back home. Place was pretty busy, ordered a latte to go and asked for it extra hot. Person who took my order explained that this would burn the milk.
Offered to microwave it for me instead, if I wasn't happy with temperature of the product. Drink arrived and it was actually not too bad temperature wise.
Sadly this was as good as it got, the barista clearly didn't know how to heat milk up. There was no noise from the steam wand, no tapping the jug to settle the foam etc.
The result, honestly the worst barista prepared beverage of my life. Completely tasteless and watery, definitely cheap coffee beans used in this venue. Such a shame as the place has potential, just needs the right products, and the correct properly trained staff to achieve its full potential.
Menu prices quite expensive for what you seem to get too, £6.95 for soup and a roll or £9.95 for soup and a sandwich. Personally, I'll go elsewhere the next time I visit, there's...
Read moreDidnt want to give any stars but couldnt so put one. Really quiet when we arrived ordered 2 drinks and a piece of caramel shortbread. We were told the drinks would be brought over so went and sat down. My husband ate his shortbread as we waited for the drinks to arrive and waited and waited some more. People started arriving and sure enough they had drinks took to their tables. After 20 minutes a member of staff walked up to our table and asked if we would like to order something making us feel uncomfortable as if we had just come in to get warm. We sarcastically told her no as we were still sat waiting for our drinks we had ordered 20 minutes ago. She went to the lady who had served us who had clearly forgotten so we told her to forget it and asked for our money back. We didnt really get an apology and couldnt believe how shocking the service was considering how quiet it was, there will be no hope if they get busy. Wont be going...
Read moreAdorable place just a short walk from where the Highland bus tours stop. Unfortunately, the milk in the lattes seemed to have turned or been burnt. The first sips as we were walking back seemed okay, but when we were leaving and could actually sit and drink, we noticed the off taste. Too late to walk back, so we’ll be holding our full drinks to toss at the next stop. The muffin was cold, but that is certainly not dealbreaker. It wasn’t too dense, and it was a nice size to share for a quick snack. The service was another miss. I think they might have just been a bit stressed because there were a handful of people that arrived close together. The young girl who took the order was very quiet but seemed nice. The older woman seemed put out by any question, and the gentleman also seemed to be stressed and not a fan of customers. If we stop through again, we’ll try a different coffee shop - there are several. Hit and a...
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