Piano Cafe — Restaurant in St Helens

Since the new management, the food quality has been reduced drastically and the updated menu makes it difficult to adapt to the new changes. The staff are dry and do not interact with customers in a cheerful manner while coming across as rude on occasions. In my own opinion the previous owner was much more competent when it came to managing a successful catering business. Since the new management, the food quality has been reduced drastically and the updated menu makes it difficult to adapt to the new changes. The staff are dry and do not interact with customers in a cheerful manner while coming across as rude on occasions. In my own opinion the previous owner was much more competent when it came to managing a successful catering business. I am editing this review since i have been replied to, i think there has been some sort of misunderstanding because i have never been employed at piano cafe, I am a plumber who comes in from time to time and thought it was necessary for others to see my...

My Wife, daughter and I stopped in this afternoon to have a coffee after running some errands and I was drawn in by the cosy decor, absolutely loved the Jazz piano music in the background.

The service was very friendly and welcoming, and was very polite and friendly to our little girl which was very nice for us as not all cafes/ coffee shops give you a family friendly/ welcome feeling 😅

Prices were very good and the coffee was fantastic! The barista most definitely knows their way around a coffee machine. Excellent blend, no bitterness even with an extra shot of espresso 👏

100% recommend, we will most definitely be visiting...

Went here this morning with my wife, daughter and granddaughter for breakfast and a drink. Full breakfasts were piping hot, (a non negotiable prerequisite for my wife), sizeable and very tasty. Cappuccino was obviously made with hot milk and was very good. Wife had a pot of earl grey. Service was swift and efficient and the premises was very clean and tidy. Price was extremely low in my opinion, ( just £31). I left £5 in the tip box. I'm going to tell all my work colleagues to try this place. Will be coming back...