The Victory — Restaurant in Tendring

Racial Prejudice at the Victory - Emma

My family and I have attended the victory for many years as we have a holiday let in the area.

We frequently would take visiting guests and recommend the pub for the sunday roasts.

However on Saturday night 27/04/24 my friend had entered the pub to ask if the kitchen was still serving food.

Instead of simply stating the kitchen had closed, Emma followed with “You were in here last week asking for food and i told you no then as well so leave”

My friend was not in The Victory last week as he was with me in London. Further, this is his first time in Walton on the Naze- so this is definitely not the case.

Emma had racially prejudiced my friend by assuming he was another brown person. My friend was incredibly hurt by these comments and it has impacted his holiday experience within Walton on The Naze.

After I spoke to Emma about this and request she apologise for her unacceptable and racist comment, she outright refused. She instead doubled down in her statement offering to show me camera footage of my friend in the pub. However when I asked to see said camera footage she instead phoned the police and demanded i leave the property.

Again this could have been avoided if Emma had just admitted she had wrongly identified my friend.

I am disappointed in both The Victory and Emma’s behaviour. After nearly a decade of visiting the Victory we will be taking our business elsewhere.

As a member of Walton on the Naze’s community, I believe it is crucial for businesses to uphold principles of diversity, equity, and inclusion. Mistakenly assuming someone's identity based on race not only perpetuates harmful stereotypes but also creates a hostile environment for customers from diverse backgrounds.

I am happy for The Victory to respond to this review in order to discuss...

arrived in Walton to pay a quick visit to family on route elsewhere, and was hungry as leaving and asked for a pointer to somewhere for nice food before leaving Walton. told me to go to the Victory and was not disappointed. Great staff was the first thing we noticed, really friendly. Nice clean pub throughout, inc toilets... sorry to mention but always a good sign to the rest of the pubs cleanliness. Then see a great menu with some great pub classics and some other wonderful choices you don't normally find in a pub. Food arrived promptly and not only looked fantastic, it tasted fantastic, both my wife and I ate every bite. Stunning Angus Burger, and the Goats cheese tart, stunning prep and flavour. Credit to the chef as every item on menu is made fresh to order, and this is clear in the taste. Credit to the staff as lovely warm and friendly, and a thank you to the owners if they see this review as if it was a ship they really can claim "Victory" I don't normally write reviews but this was not what i was expecting from this, now lovely seaside charm, a real local jewel once you know, just wish it was closer to my home. I'm back in august and wont have to guess or ask in future where to eat local as i'll be going straight there, just don't change...

I had to change what I wanted to eat due to the lack of choice of vegetables. I had chicken skewers with salad and rice with sweet chili sauce which I had to ask for. I ate about 3 pieces of chicken with some rice but within about 10 minutes I had to rush to the toilet and was sick. I explained this to a lady in the pub who didn't care less and asked for the bill. When I said I was not prepared to pay for the meal which had made me sick, the lady just walked away, with no explanation. Upon her return she said that her manager had said if it was food poisoning, it would take 24 hours for it to make me sick. I said that I was not saying it was food poisoning, but whatever it was, it had made me sick. This woman was so rude ! Also at no time did the waitress, who was too engrossed in conversation at the bar to be bothered, come over to the table where I had left my daughter, to see if the meal was ok. I thought this was a requirement in all restaurants. It would have been nice to have been showed some compassion and care, but it was just rudeness and the staff just didn't care at all !!! Probably the worst experience I have had in a restaurant...