Deli Fuego — Restaurant in Wales

UPDATE: BASED ON YOUR RESPONSE

Thank you for your response. I have emailed you back but not heard anything yet.

I spoke to my mother and she is adamant that nobody said anything about the paper being just card printout. If there was worry about the the sugar paper being destroyed then this should've been kept separate from the cake and left to add on the day. The fact that card was never mentioned and left on the cake for many people to cut up and eat was irresponsible especially as we believed this was sugar paper.

There was a recommendation for storage and the cake before the event was kept in a walk in fridge then displayed indoors. For this to have fallen apart, according to a cake maker in the field demonstrates a cheap mix used especially as the red goo stank of vinegar and affected the taste of the cake.

The armature used is the same as the strings on the 3 string bass.

I don't understand how you say this cake does not reflect the quality of your cakes when this was made and brought out from your own kitchen

I am happy to negotiate but am still disappointed and devasted by the lack of care in this cake.

----------‐-- Deli Fuego, my mother commissioned a characature cake from the company, she showed them an example of what she was looking for and they said they could do it, no questions asked.

However, they literally bit off more than they could chew. The cake tasted ok but the design was really amateur.

[[Update: the fondant completely slid off the day after the wedding! Stank of vinegar from the cheap buttercream and vinegar mix. Very poor quality compared to the other red velvet cake made at the same time by someone else. No slip, didnt stink of vinegar. (Photographed) ]]

Only one of the tiers was actual cake, the top tier was fake (this was agreed so they would have more time to do the decoration)

The prints were not sugar paper!! it was actually just paper. I made the mistake of trying to eat one because I love sugar paper.

They delayed my mum from picking up as they were panicking in the kitchen.

It was the funniest cake I've ever seen that was presented at a WEDDING .

My mother and I were very disappointed by the lack of communication about the cake and poor design choice.

I think the cost of the cake was for the taste, not for artistic decorating and even then they charged way too much with no offer of discount. If it wasn't for my mum being there trying to tidy it up in their kitchen, then it would've looked a lot worse than photographed. Especially as the decorations were melting off the cake.

The armature was super skinny and couldn't handle the weight of the charactatures so the bodies were splitting in half. No armiture inside the bodies except for the arms. The sugar glue given did not help hold anything up. We even had to improvise with the hand and put it on the heart as if intentional because it wouldn't stick on.

Do not ask this company to do custom cakes they will promise without question, take your money, use cheap ingredients and give terrible results.

We were very highly disappointed.

This cake cost £220!!!!!!...

Went to Deli Fuego for the Ramadan buffet today. The food was very tasty and there was a good variety of starters and mains to choose from. The only issue I had with the food was that desserts were not included within the buffet. I would give a five star rating based solely on the food but the bad service we were provided with has resulted in a three star rating.

We asked the waitress if she could take our drinks order five minutes after we came in, she said she would be right with us after attending to another customer, half an hour later she still hadn't served us and was taking drinks orders for others customers around our table. When she wasn't serving customers she was busy chatting and laughing with a group of customers who she must know. She didn't make any effort to check if any service was required on the tables and when we called her to take our order she paid no attention.

Eventually we got her attention and she was confused as she thought she had already taken out order, she apologised and said she would be with us in a moment. A waiter was sent over and he argued saying, ' I came over earlier to ask if anyone was sitting at the table beside you, why didn't you say you wanted to order drinks then?'. I can't believe he had such a rude response. I told him that the lady had already told us that she was going to serve us so we were waiting for her. He said that he is in charge of taking drinks orders in our section so we should have told him. I told him that customers are not going to know who is in charge of what and the lady had confirmed that she would take our order so maybe the staff members should communicate with eachoeach properly before starting an argument with customers. After that he apologised but we didn't want to order the drinks after that conversation and we ended up leaving early. I think the food in this restaurant is absolutely amazing but the owners of this restaurant need to hire better waiters/waitresses as the poor customer service and lack of manners from these members of staff refects badly on them. I will not be...

Don't eat here. Its a novelty that wears off very fast. Went to this place because it looks inviting from outside. It stops there. Food is very expensive and so bad. I live in London and this place is comparatively more expensive than most. Remember, this is City road and you can walk less than 20 seconds for better and cheaper food. Clumsy service. The waitress wiped half of the table down while I sat at it. Didn't bother with other half. Gross, sticky table top after that. Cutlery placed directly on less than hygienic table, not on napkin. Food was very bland. Honestly, forget special, it was bad. Cheap quality, rubbery rice and dishes brought out lukewarm. Very noisy inside. They offer naan bread and free tea as complimentary but that is a poor, cheap fall-back. I paid shy of £50 for two people. I don't drink alcohol and that's without any dessert. Eye wateringly expensive for poor food. I've eaten around the area a lot and I do not recommend you part with your money. Tried once but that's it. If you do decide to go, take cash. Yes. They prefer cash. Their debit machine "suddenly" stopped working, which I wasn't advised of when I first sat down. Some dubious quality restaurants run this 'cash only' situation. The debit service in the neighbouring shops was working. Funny. Focus is on emptying your pockets - not on the quality of food or experience. I've paid less for a restaurant (begins with T near Whitechapel, London) and paid no more than £35 for 2 people and the food there is ridiculously good on over a dozen consecutive...