Hannah's — Restaurant in Wirral

After a number of great visits here with lovely food, 3 of us went here to be sat on a small bistro table only just suitable for 2 when dining. I decided to move the adjacent free table, when the cafe was pretty quiet, to provide us with sufficient space to dine comfortably. We were promptly advised in an unnecessarily abrasive manner by one of the staff that should not be done and although we could keep it like that they may need the table back. The attitude and curt way we were addressed made me state that the space wasn't suitable for 2 let alone 3 to which the server responded it's not 'our policy' to allow parties of 3 to do that...strange, if we had entered as a couple and a solo visitor it would he been allowed...pretty ridiculous policy. The server remained abrasive throughout our visit and we felt almost rushed to leave and uncomfortable while she could be seen talking about the 'policy breach' we had seemingly committed to the rest of the staff. Unfortunately the food did not seem it's usual high standard either. It will be a while, if ever, we come back, which is a shame as we have enjoyed previous visits but there are lots of other great places in West Kirby to dine where we will not be berated infront of other diners like...

I could have overlooked the tiny table at which my friend and I had to eat over priced food, the indifference of the serving staff and queuing for the one toilet but I cannot overlook the bad attitude of the manager. I asked for hot water as the cup of tea was a bit strong; it took a long time to arrive and to my amazement, the bill showed we had been charged for it! What penny pinching! I asked to speak to the manager who simply said "its our policy", no apology or explanation. She seemed to resent me asking why there was only one toilet and barked at me "anything else?" then actually said "you won't want to come back" and walked away. I was stunned by her rudeness but managed to say "you wont see me here again". I have never been told to not return to a cafe. She obviously does not care about retaining customers and she should do because of the competition in West Kirby. There have been other negative reviews about the manager's attitude, I wish potential customers would read them and...

Saw Hannah’s while looking for a place to have a mid day meal while in west Kirby, place was bright and clean, unfortunately first we were given a table then asked to move due to a booking which started to spoil the visit , then shown to a smaller table and I mean small and small in hight that made consuming the meal awkward as we had to bend right over the table and put our drinks on the floor to make room for our meal. The food was nice,we ordered the rump steak burger , with fries, salad and coleslaw which we enjoyed but the moving table was upsetting as we both have mobility issues and use sticks etc. I was looking forward to a nice day out after reading previous reviews but was let down. Attended at 12.30 on sat 29th april and it wasn’t packed so don’t know why we were put in the naughty seats fit for...