Dunkin' — Restaurant in Absecon

I was a Dunkin’ Donuts manager, and you know I loved the culture of Dunkin. I walked into this facility. Very cool very clean smelled great extremely clean the young lady at the front cash register was a young woman very slim with dreads even though I see that Russell was on a ticket. This was not a gentleman name Russell. This was a young woman, very polite greeted me when I walked in. I gave her my order. Didn’t realize today was national donut day she reminded me that today was national donut day the one thing that I did not like, though is the gentleman who made my sandwich, walked up his nose with his hands, and then made my sandwich without washing his hands , that’s disgusting proceeded to put gloves on, but I’m also gonna get into the drink that I ordered. It was the small ice vanilla frosted donut made to freaking perfection perfection. The sandwich I didn’t eat. I throw it away, but the drink was made to perfection and the donut was soft. I’m not going to cause issues, but I am going to observe , please tell the gentleman to wash his hands when he comes from the back and continue to make food after wiping his notes that was disgusting. I still give the service the cleanliness a five star because you know the young lady was a sweetheart so you know, kudos to...

very rude staff. The young man at the cashier was excellent but it was to my surprise that the problem was with the “shift leader” and manager “Sue”. I ordered a small coffee with a shot and didnt receive the extra shot… it was presumed I was never charged for it which is understandable no problem.. but the attitude I was given by the “shift leader” (female) was unacceptable.. when I asked to speak to the manager “sue” the shift leader yelled “this lady wants to talk to you about me” to which the manager proceeded to give me an attitude as well as accuse me of “stealing a drink” that was still on the counter. To which I thought was mine but it was indeed put back I would never nor have I ever stolen anything in my life. Sue did give me a refund for my order but I insisted I didn’t want one I just wanted better customer service. This was by far the worst experience I’ve had at Dunkin and I’m a loyal customer, it’s a shame I spend my hard earn money there and get treated...

Horrible service! 6 plus workers and no one can help each other to make orders go faster if there is only one person on a station you see them struggling you should pitch in and help. Not good team work and took 2 minutes to make my drinks and received them literally watched the lady just start making my food 5-10 minutes afterwards and I Asked for my money back for the food and was told 5 times "can you wait it is almost done" which i could clearly see it wasn't. NOPE bad customer service. I will never...