Marble Slab Creamery — Restaurant in Addison

I am seriously dumb founded at the condition of this ice cream shop. We took our kids in for a very rare ice cream treat and the place was disgusting! Everywhere you looked it was covered in ice cream spills and finger prints. The bathrooms made me was to run and flee! You could see pee splattered all over the floor by the toilet and there was mold growing in the bowl. The sink had soap containers that had run out so instead of refilling they added water. And to top it off, there was no paper towels at all. It was so gross. Now let's chat about the OUTRAGEOUS prices. I asked the lady working there to give all of my kids a kids size cup, she looked right at me when I said kids size! she also refused to clean the marble slab because my daughter has a gluten sensitivity, then she went ahead and put her ice cream on the uncleared slab after I asked her not to. Apparently, she got my son and my daughter confused (??? Pink shirt long hair vs blue shirt short hair ???). Then when I went to pay she confirmed all of our regular sizes, no I specifically said kids size!! She argued about it so I gave up and just paid but I can guarantee we will never, ever go back! She was rude, argumentative and the place was filthy! I worked at an ice cream shop growing up, I know how things are supposed to look. And even if I didn't... if you bathroom looks that nasty then I'm terrified to know what the back looks like. I would encourage you to spend your...

Marble Slab Creamery truly stands out as a gem for homemade ice cream enthusiasts. My recent visit left me utterly delighted with their offerings. I had the pleasure of trying their Butter Pecan flavor, and it was nothing short of heavenly.

From the moment I stepped in, the inviting aroma of freshly made waffle cones greeted me, setting the stage for a delightful experience. The texture of the ice cream was perfectly creamy, with just the right balance of sweetness. Each scoop was generously studded with crunchy, buttery pecans, adding a delightful contrast to the smooth base.

What truly impressed me was their attention to detail in crafting each scoop. It's evident that Marble Slab Creamery takes pride in their work, as every bite was a harmonious blend of flavors and textures. The friendly staff only added to the welcoming atmosphere, making it an all-around enjoyable visit.

If you're seeking an exceptional ice cream experience, look no further than Marble Slab Creamery. Whether you're a devoted fan of Butter Pecan or eager to explore their other delectable flavors, this spot is sure to leave a...

My experience was horrible, went with my family and we were completely ignored by the staff, when we were finally acknowledged we received a completely different product to what we ordered, when it was brought to the attention of the employee with no use of manners she responded with a great amount of attitude that the shake was already made!! Basically telling me eat it like that. When the manager reached out to my sister to apologize for the bad customer service we received she stated that we would receive a credit for the purchase that we made, when we returned to the store to get our so called credit we were shocked because COME TO FIND OUT THAT SHE WANTED THE STAFF THAT PREVIOUSLY TREATED US BAD TO REMAKE THE ORDER INSTEAD OF RECEIVING THE CREDIT!!!! Never returning to this establishment do to the incompetents is served here!!!!! Highly recommend taking your business somewhere...