Rims Café — Restaurant in Addison

The baristas were rude and annoyed that they had to get up and help customers. After ordering they let us know that they were out of lids so we have goofy dome lids on our drinks. Made my son's drink with sour milk, when we brought it back and told them they acted annoyed and said that it was correct and milk is not expired. Couldn't even entertain the idea that milk can spoil for a variety of reasons and can spoil before expiration date. Save yourself the hassle and...

Been staying at this renaissance Marriott for 4 days now and this Starbucks has been out of Carmel the entire time !! Wow that’s just laziness on management side and shows they really don’t care anymore and not trying to make profit for the company... so sad how the hospitality industry has gone down hill and not very hospitable.... all we wanted was some Carmel frappes lol and I’m sure lots of...

The menu apparently needs to be updated because when you order an item at the size you want, they tell you they don’t have that size, AND they don’t have that kind of drink available. Plus, the price on the menu is incorrect. Seriously?! I was told corporate needed to update the menu to match the system. I would think they should just take the menu down. Super disappointing...