3/28/25 - does anyone understsnd PIE CUT!!!!!!! 9/29 - ordered 2 each 2 topping pizzas, pie cut - one was missing a topping, the other not pie cut. 9/22 - ordered 2 each 2 topping pizzas pie cut. For once it was perfect. 9/8/23 - dont even have delivery as an option if no delivery drivers. Pizza out of oven and 45 min later not even on the way! 8/4/23: apparently if you order on the internet instead of using the app, the special "pie cut" does not show on the printout at the store for the order. Previous weeks delivery person provided this information. Ordered thru the app and "voila" both pizzas were pie cut. 7/14/23 - Unless you get there when pizza comes out of oven, it will not be pie cut even if you requested. Called store and got excuses about training new employees. Then got cut off! On 7/ 4 when all were pie cut, we were there to make sure pie cut. 7/4/23 - A+ today - all 9 pizzas pie cut! Got one with the Parm garlic sauce with premium chicken, jalapenos, and green peppers. Everybody liked it. 6/30/23 - again not pie cut as requested!!!6/23/23 - again, specific instruction for pie cut! NO! Why have the option if they don't look at the order!!!!! They don't look at the customer request for square or pie cut. 2 of ours were square cut before we knew they were working our order. The music was very obnoxious, which is OK except it was so loud! Very short staffed. One person there until a delivery driver came in to help. 3 weeks later order same pizzas for pie cut, 1 pie cut the...
Read moreWish I could "0" or a negative number.....Horrible customer service!!!! Cook made order wrong after calling my order in. Got there to pick up order, he gets it, reads outside of the box, and then states that he made it wrong, but he would make it correctly IF I wanted him to. He did not apologize for messing up my order. I asked for manager on duty. A man who was standing there (and aware of everything that happened since I came into the store) then stated he was the manager and that his name was Steven Tyler (not sure if was his real name cause he wasn't wearing a name tag). He did not apologize for my order being incorrect and actually acted like he didn't care that it was made correctly, that I was bothering him by having an issue with my order being wrong, not to mention he did not care that I was inconvenienced. I have never had a horrendous customer service as I experienced at this location. They do not care about their customers and do and act how they want to act. Very...
Read moreAbsolutely horrible!!!!
ordering was a breeze on the app walked in to pick up my order 5 customers were standing waiting 5 worker making orders not ONE employee greeted me finally someone came to the counter paid for my order mentioned the app said it was ready the employee informed me the app was wrong so I still had to wait another 20 mins walked up to the counter and requested a refund then my order was suddenly available took my order home opened it up and one pizza was cold the other was burnt on the edges doughy in the middle and not cut all the way through I got 2 orders of garlic bites one box has 16 in it and the second box only 8...
I will NOT be coming back to this location second bad experience in less than a month
obviously the management there doesn't care or domino's as a whole has just lowered...
Read more