This review is based on my experience and the company’s vegan donuts. To begin, I waited over 20 minutes before ordering. At the time of the visit, the flow of customers entering, ordering, and leaving was horrendous. I understand that businesses are working with limited space and Covid regulations. However, there are options to make this flow much better. The most considerable time-consuming aspect of the visit was each customer viewing the donut options when it was their turn to order. The gentleman in front of me took five minutes to review his options and place his order! My first suggestion would be to have a sign with all available donuts and perhaps their description. Alternatively, redesign the flow to allow customers to view the products while they wait.
Moving on, their vegan donuts are absolutely disgusting, and I am not convinced they are 100% vegan. Because I did not want to be that customer, taking 5 minutes to decide on a donut, I simply asked for one of each vegan donut. To begin, the base donut (before the toppings) is all the same—the same, small, dense, greasy, flavorless donut. The toppings were not much better. Most were sugary-sweet and flavorless. To be fair, the lemon icing and the rosewater icing had a somewhat enjoyable flavor. The other four did not. I am questioning that the donuts advertised as vegan are actually 100% vegan based on the “Vegan Fruity Pebble” donut we received. Most vegans know fruity pebbles are not vegan. So, either the company is using an off-brand that is in fact vegan, or they are not paying attention to the actual ingredients being used. This also made me question if the sugar substances used in their products are specifically vegan. Again, most vegans know that some sugar, such as regular white sugar, is not vegan. While I want to trust that the brand is not falsely advertising its products as vegan, it is hard for me to think otherwise.
One last note- Their prices are steep. I am more than happy to pay more for a vegan and tasty product, but these are not it. Vegan donuts from Whole Foods are 100X better and half the cost.
To the owners- Check out Glam Doll Donuts’ (Minneapolis) vegan donuts. This is what you need to be doing to satisfied...
Read moreCame in on a Tuesday to special order 3 dozen donuts as a treat for my coworkers. First of all the lady that was working was a bit condescending. She was curt but at least not outright rude. I can overlook that. I think she realized since she comped me when I went back to order even more treats for myself and my friend.
I wrote out on three separate post it notes for my order so that they could cross check the order in each box. I should’ve checked my order before I left but I was trying to make the start of a meeting in downtown SF and didn’t have time.
Of course they didn’t get my order correct. The box containing my Boston Crème Pie donuts plus my additional strawberry cake donuts were nowhere to be found. Additionally I had to remind the folks of my half dozen box (pistachio old fashioned, strawberry flats, and kouignaman)
The donut types were ordered specifically for specific people (my friend loves their lavender raised). $181 for 3.5 dozen donuts or a little over $50 per dozen. Given the shabby treatment and the order snafu, definitely not worth it.
The only good thing I can say is that at least they accommodated my request to pickup half an hour before they opened on Wednesday so I could try to get these donuts to my coworkers early in the day.
I have patronized Donut Petit faithfully since they opened. I have tried to spread the word from Concord to SF because I do try to support small, local businesses. This is not the first time I’ve ordered this many donuts from this business.
Next time I’ll just go to Magic Donuts or Johnny’s. Not...
Read moreCompletely over-rated, visuals-only donut shop. Interior is as if Blue Bottle Coffee married American Girl. Very cute and makes you feel good. Even then, the donuts were really subpar.
The cronut was SOGGY. Are you kidding me? At this price range, I would expect the cronut to have all the qualities of a croissant as well as be gently wafting me into sweetness. Instead, it was a soggy piece of kitchen towel doused in sugar and cream.
The marshmallow chocolate. Great concept and looks good. But when you use a mediocre donut as the base, what good can come? The donut was neither fluffy or the chewy type. Just "bread". Again, it looked great until we bit into it.
Finally, they old fashioned series - no matter what flavor. The essence of old fashioned is it has a crispy outside and a soft, ungrainy inside. It's dense yet goes easy. Over in this joint, the old fashioned feels half done. No crisp. Felt soggy.
Not sure how this store is pulling off a 4.7 star (as of this writing). Won't be returning, especially not at this price point. There are so many other great donut spots around the area if you take...
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