Jamba — Restaurant in Alameda

The smoothies here are so good but the treatment of customers is abhorrent. The woman taking my order clearly hated the fact that she was there and was very rude to me. I think she must’ve just got there or was about to leave because it looked like she was restocking. When they made the smoothie I asked if it was a large, because I ordered a large and it didn’t look it and she proceeded to be hateful and argue with me & went as far as mocking me to my face “when I read the order back to you, you said yeah!” Her coworker apologized for her behavior and remade the smoothie but refused to give me her name so I could make a complaint, and she was the only employee who wasn’t wearing a name tag (I think I know why, because she was rude to everyone else in the store too). I’m sure she was just having a bad day but I have never, in my entire life, been treated that way in a store.

I stayed very calm but I pulled her co worker aside and told him it’s absolutely not okay to be that...

Horrible service. Orders ahead of time come into pick my order up. No one acknowledges me for 10 mins. I have to ask for someone’s attention and it’s still not made. Only 1 customer was in the store, and the employees are aimless walking in the back doing nothing....

Just horrible. They racially profiled a young black man just because he a different type of mask on and asked what times they closed. Baby it’s 2022 we in a pandemic, folks should be able to wear any type of mask they want without the cops being...