Mattress Firm Alameda — Hotel in Alameda

We love shopping locally and it is a very nice store for all types of budgets. You will definitely find what you need. Our sales person was Art a very pleasant person and very knowledgeable but,his sales tactics was somewhat undesirable. I came in with my daughter who was a learning disability and he just down load her with so much information he did not ask her how much she was willing spent and of course started to show us the high end mattress of course and that’s ok because you need to feel the difference and I get That and after I stepped in and said she has a budget he Procedures to see if my daughter would like to open up a credit card I advised him know we have cash to pay and that’s the way this transaction is going to happen.

At the end of the conversation Art takes our information And assumes to start setting up a delivery date for the bed we haven’t even made a decision at that point it was the very first store that we stepped foot into look at mattresses. I advise Art if he Scheduled for delivery we will walk away and just take our business elsewhere I as a mom feel that is very harsh sales tactics and it’s not warranted and we did go to another store to look and at the end of the day it’s my daughter decision to go back and purchase bed from Art. Me personally I wouldn’t have I’ve would of gone to Costco to purchase the same bed for $900.cheeper and cut out the middle person but, they don’t takeaway the old bed.

My advise to Art is ask more questions about how much is your budget and really know your audience and stop the...

Note: This is not a fake review. Needing to finally make a long term investment I decided to stop by mattress firm by my work place. First off, George was one of the first salesman that I have respect for, he is passionate about his work and he didn’t push any products onto me and gave his genuine recommendations based off my needs. George was very patient and gave me space to try out different mattresses. He answered all of my questions and also educated me on different mattresses, materials and design. On my first visit I picked up the purple mattress 3, I was already biased from online product reviews. The purple 3 was super comfy, I enjoyed the mattress but after about 2 months I figured it may not be for me and a mattress that was more firm (no pun intended) was what I was searching for. I came in a second time and good thing George was there, he helped me switch mattresses with ease and prior to that he continued to let me try out different mattresses. I went with the purple 2 so hopefully this will be the one. Definitely recommend George to anyone who is shopping for a new mattress, I had a great experience and George is definitely the guy to see...

Went to the Alameda store. Had a great salesman, Russell. He helped my sister and I figure out what I was looking for in a new bed. It had to be low to the ground (I am short!) so I could actually get in it. I went with the Elite Adjustable base with all the bells and whistles, including a tablet remote. I was planning on getting a foam mattress from IKEA because it’s cheap and not so thick, and I don’t care for springs in a mattress.Then I saw that they carried Purple mattresses! So that’s what I chose. I got the older Prime model as it has less depth/thickness. Russell threw in a free pillow! It was delivered and installed the next day by an awesome delivery team out of Livermore. The Purple mattresses came rolled up and it’s still re-inflating. Also, the smell of off-gassing is not so bad until you get very close to the mattress.

The only thing I didn’t care for is they still haven’t sent me an email receipt. I’ll call to make sure that they have my...