The pizza was pretty good, but the staff was inattentive. I stood at the front counter for about five minutes before an employee acknowledged my presence. Meanwhile, an employee that was likely on break stood behind the counter, just 3 feet away looking at her phone and never looked up or acknowledge my presence. I feel as though if you're going to take a break you should do that in your break room or in a public area. If you're going to stand behind the counter, at least acknowledge the presence of customers even if you're not going to help them. The dining room was dirty. Several tables needed to be bussed, and the floor needed to be swept. A homeless man was sleeping in one of the booths the entire time I was there. Overall a poor dining experience. If I buy a pizza from this location again, it would be...
Read moreWe used to visit this location every week, not because the service or hospitality but because our kids really loved their pizza. However, on our last visit employees seemed to be more concerned with policing the behavior of our children, who were simply excited to explore their surroundings. Instead of understanding and accommodating families, they made us feel unwelcome and uncomfortable just because some members of our group were young kids.
It's disheartening to see a place that claims to cater to families fail so miserably in providing a welcoming atmosphere. I would not recommend it to anyone looking for a pleasant dining experience with...
Read moretoday we went to this store, we want to order Parmesan Wings. We ordered two pizzas, and one wings. Then the waiter showed us that wings were on the back of the menu, and we ordered it. Then she gave something else instead of wings. Then we complained, and she said to check the menu. And on the menu is the Parmesan Garlic Twist. Apparently she showed us the wings on the back of the menu. And she gave the reason that it was also parmesan garlic and it was on the back. We asked to exchange it for another item and the staff said it was...
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