DFG is located in The Sawmill. Instead of getting a buzzer/pager after ordering, they text you, which is convenient.
I got a BBQ pulled pork sandwich, which comes with “house smoked local pulled pork, house made BBQ, pickles, & red onions”. The BBQ pulled pork has changed from pictures of the menu in reviews from about a year ago. It used to be described as, “fresh ground Kyzer Farm pork, mixed w/ BBQ rub, grilled w/ pickled jalapeños coleslaw”.
I ordered extra BBQ sauce on my sandwich, which the cashier confirmed, but they forgot it. I additionally paid for a side of BBQ sauce in addition to the extra I ordered on my sandwich in anticipation of them forgetting it.
In the two minutes walking from picking up our sandwich to our seat, the bottom bun became completely soggy from liquid from the meat, which pooled at the bottom of basket. It was much, much too wet for the sandwich to hold form. When I picked up the sandwich it started to fall apart, so I ate it with a fork and knife.
I very much enjoyed the sandwich once I added the extra BBQ sauce. On taste alone, I’d likely give 5/5 in ratings of pulled pork sandwiches, but DFG ignored my request for extra BBQ sauce on the sandwich, I wouldn’t have enjoyed it half as much without the extra sauce, the bun was too soaked to eat properly even with being toasted, and the meat was very wet since the meat hadn’t been drained.
Get ready to eat your sandwich with cutlery and have your condiment selections ignored. DFG might be better with customizations at other locations, but at this location they don’t...
Read moreIf I could it would be ZERO stars. Visited with my Brother in-law for a Green Chili Cheese Burger. Ordering was seem-less, then my experience went all to heck. My brother in-law received his food in short order. I waited and waited and waited. The rest of my group was mostly finished eating when I approached the counter to inquire about my order. The young lady at the counter looked confused and could not find the ticket. The staff asked what I had ordered and said they could remake it.... With that family finished eating my frustration increased. $26.00 plus tip no food everyone else ready to go I said just cancel it and would dispute the card charge and go to Blake's Lotta Burger, walked off to our table. The Manger followed with a real attitude and obviously angry claiming they would make my food....TOO LATE... and would not trust him to handle my food without tampering with it. I am still waiting to see if my card was refunded. I did go to Blake's Lotta Burger, $12.49 Green Chili Cheese Burger, (2) large drinks,(2) Brownies. Doubt I will ever go back the manager had a real attitude about their screw up!!!!!!! Very expensive for one burger one side and a...
Read moreVisiting from out of town and came across Dr. Field Goods in Sawmill Market Place. The initial interaction that I had, along with a few others were all pretty much the same. The employee was very rude and there was only a few people in line. He was very short and didn’t display much manners.
As for the food, I’d give the burger a 10/10. I purchased the classic burger with a large order of fries to share. The burger and fries were very well seasoned and I personally didn’t get much wetness on my burger, as was the same for the two others that ordered from here. The burger does look small at first glance, but was very filling.
When I had gone to pick up my burger, I had asked for additional napkins and received a response, which felt more like a retaliation, of “There’s some already on your tray”. This was said in a very condescending tone which made the customer service experience very bland and unprofessional.
Overall, the burger was great and I could see myself returning if the employee that helped me fixes...
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